1,437 Michigan Volkswagen/1000 Service Centers

Recall Magic - menace1a

Mike in service went above and beyond in helping us complete a recall on a preowned vehicle that we needed repaired prior to delivery. Very happy with the speed he was able to get everything done.

Zach is honest and straight-forward. - Amwhite36

Zach is honest and straight-forward. During my brief visit, he greeted me at the front door, met me with transparency, and was super helpful. He never bothered me about anything I did not ask about. My time with him was completely about what I already planned to see and do. I would definitely work with him again, and I would recommend him to anyone.

Prompt service and got the job done accordingly. - Bluewind

Prompt service and got the job done accordingly. I was treated well and will definitely return

Sonny was most helpful in taking care of my issue! Have... - carroll 5!

Sonny was most helpful in taking care of my issue! Have always had great service!

Gage Hyrns is the most attentive, knowledgeable and... - ballsie

Gage Hyrns is the most attentive, knowledgeable and personable sales person I’ve ever met!

Dylan and team did a great job servicing my car. Met all... - Ynaffit

Dylan and team did a great job servicing my car. Met all my needs in a timely manner

The staff at Bob Maxey in Fowlerville is great! - Happy shopper

The staff at Bob Maxey in Fowlerville is great! Love my new car and the help I from the Service department.

service - dkivimaki

i have always had a great experience with andrea kanerva. she is always pleasant and knows about her job. extremely helpful. she is a pleasure to work with.

I wanted to give the Service Managers here a big shout - kgthomas

I wanted to give the Service Managers here a big shout out!! I don't live in MI but have a Brighton Ford in CO. I was having trouble getting ahold of anyone that would tell me what was going on with my vehicle and emailed the wrong dealership. I have gotten 3 calls from the service managers and their managers!! to see if there was anything they could do to help. I even had them calling my dealership on my behalf to try to get me help!! Talk about customer service I was impressed. I wish it wasn't such a long drive from Colorado I would come to this dealer ship for my repairs!!! Thank you from CO!!!!!!

Service has always been extremely helpful. - lynzynikol16

Service has always been extremely helpful. Quick and efficient! Any issues I have, they explain to me very well. Definitely recommend. Reasonable time and pricing.

Friendly, efficient, and fast service. - Elizabeth

Friendly, efficient, and fast service. Quality work and friendly staff. Will visit this location again.

Great experience at Champion servicing my Jeep. - DisneyLady

Great experience at Champion servicing my Jeep. Able to get in quickly unlike other dealers and they took care of me when my warranty wouldn’t cover a fix.

Out of towner needing help - mariad3

I contacted them while at East Lansing to get a recall fixed for my daughter's car who is in college there. There were accommodating with my tight schedule, their customer service was outstanding and the cherry on top: they washed the jeep. Definitely I would recommend this dealership's service based on my great experience and also what I saw transpired while at the waiting area (which by the way, was very clean and comfortable). Ten stars to you guys.

Service - pwatson751

Great first time service experience. I will be coming back in the future for continued maintenance on both our trucks. Service department is very friendly.

Good service but expensive. - dowagiacmom

Good service but expensive. Maintenance list thorough and reviewed with me. Extensive work was more expensive than I was prepared fot

The General Manger Erwin Kendrick and Service Manager - Ldawg

The General Manger Erwin Kendrick and Service Manager Stephanie Leugers went above and beyond my expectations. On May 29, 2023, My 2022 Ford Shelby GT500 started smoking around 2:40 pm. I called several Ford Dealerships in the area and none of them could get me in until the third week of June. Cole Ford said if I could get my car to them by May 31, they could look at my car. I had my car towed to Cole Ford on May 30. On May 31, Cole Ford called and said they found the problem. It was the transmission oil cooler leaking. Erwin Kendrick and Stephanie Leugers also help facilitate the repair and helped with the question I had with Ford. They handled it all in a professional manner. It was longer than expected repair. Cole Ford had the part well before the fluid was available. Ford Motor Company was unable to get the fluid to fix my car because it was on backorder. I am pleased with Cole Ford and would recommend them.

I feel that my car was worked on quick and properly. I... - ah2004

I feel that my car was worked on quick and properly. I have not had any further problems with it since Matt worked on it. I am thankful and happy that I took it to ColeKrum.

I have had nothing but good experiences with this - Miggy

I have had nothing but good experiences with this dealership. Everybody is friendly and they do the work expediently. Thank you.

Needed new tires and stopped in, Tony the service manager... - Jordan23

Needed new tires and stopped in, Tony the service manager was very friendly and got tires for me and had me up and running in a day...Very easy to work with and timely..will definitely go back again

Got me in right on time very friendly and courteous - wcdad

Got me in right on time very friendly and courteous service. Got the part. Replaced done fast and got out of there.