A+ Thrill - Garden Teacher
This is my 4th Subaru! I ordered the 3.6R Touring and it is gorgeous. I ordered sight unseen due to my previous high expectations from my 17 year old L L Bean Legacy Outback) Andre gave me the best price (I researched) and helped me learn to operate all the new technology. He is still helping me!
Easy Maintenace - pwhite
Brought it in for scheduled routine maintenance and a recall. Was checked in right away and was on my way out in about a half an hour. Amazing and friendly service!
Very satisfied - Mld
This is my 3rd Suburu Outback. I feel very fortunate to have worked with Dustin. He was very thorough, knowledgeable , and pleasant to work with.
Great experience! - BethU
Today was our first experience at Dunning Subaru and we are very pleased with it. From the warm welcome we got as we walked in the door to negotiating a fantastic price on a used car for us, everyone we spoke with was friendly, knowledgeable, and professional. A particular shout out goes to our sales professional Gordon Woodard, who was great to work with, answered all our questions, and got us such a great price on a premium Forester that we walked out with a used car when we were intending only to look at new base model ones. Thanks, Gordon!
Good customer experience buying a "new" used car - Happy Car buyer
if you want to buy a new used vehicle as we did you are at the right address at Serra. If you are looking for a knowledgeable friendly person to help you talk to Chris Brown. No headaches, no annoying "sales pitch" . Overall a very good experience.
Great Experience - E.Skryb
Summer of 2013 I purchased a new 2013 Subaru Impreza. Complete professionalism throughout, and they gave me more than fair trade-in value for my older vehicle. Highly recommend this dealer.
Honest, reputable dealership - Debbie G
I found Sellers Subaru on cars.com. Though I had never gone through this website, nor had I purchased a car through a dealer outside Illinois, every one of the staff was helpful, honest and a pleasure to deal with. They even had the car delivered to me in Illinois! I love my new Subaru Crosstrek and highly recommend Sellers Subaru, as their team is willing to go above and beyond to satisfy the customer. They could not have been more accommodating as I navigated the maze of car purchase! From the customer care representative all the way to the sales manager, my experience truly was fantastic!
Very Pleased - titusscott87
I was extremely pleased with my experience at Glassman Hyundai. Service was excellent, pricing was clear, and the time spent was efficiently managed. I have already recommended this dealership and product to a friend.
New Car Purchase - wilso1ab
Anthony did a super job of representing the dealership and Subaru line, yet provided purchasing information "as if" he was helping us make a best decision. This was a remarkable, balanced experience for a first-time Subaru buyer. I teach healthcare customer service at a nearby university and I should invite Mr. Christie as a guest speaker for one of my classes. The entire process from arrival to driving off with a New Forester was personable, encouraging, and helpful throughout. We will go back in the Spring to trade my wife's car for a Subaru CrossTrek.
Multiple negative experiences - 123
Bought a car there and there were a lot of unexpected fees when it came time to sign the dotted line. The salesman was very dismissive of my concerns and frustrations. Returned years later to purchase another car (from a different salesman this time) and the car they had put on hold for me was sold to someone else. They then tried to sell me another car that was about 5k more in price. Both experiences felt shady, and gave me the impression that they were not very organized. I like the idea of working with a dealershipt that specialized in Subarus, and that were close to my home, but I'm going somewhere less convenient next time.
GOAT! - RuthieB
That means Greatest Of All Time!! Friendly fun and genuine people. I love my Outback. The whole experience was top notch. They were flexible with my work schedule and stayed late on a Saturday to complete paperwork. I can't recommend them enough! GOAT!!!!
I had my vehicle taken here after the engine stalled out.... - Drn13
I had my vehicle taken here after the engine stalled out. It was after hours when I dropped it off, so I came in early the next morning to check on it and see if I could get a loaner. The gentleman at the service am desk was very unhelpful and rather rude. I asked about getting a loaner and was told I couldn't get one because I hadn't purchased my car from there (I get one at My Auto Imports every time I take my car there and I didn't buy from them either). The gentleman was indifferent and told me I should rent a car. At any rate, my car was with them for a total of four days before being assessed. I finally called and asked what was going on, and was told the cost would be $13,000 to tear apart the engine and replace what was needed. However, they wouldn't be able to even start it for at least 2 weeks. I promptly told them that they were no longer authorized to work on my vehicle and had it towed to My Auto Imports in Muskegon. I paid them $219 and got my car back in 3 days. Maple Hill's lack of concern for their customers, rude service desk associates, and lack of vehicle knowledge is beyond reason. I will never take my car to them again. Even if it costs you for towing, have your car taken to Muskegon. They will take care of you. And they'll actually care about you as a customer and not act as if you are a nuisance for needing service done on your car.
I felt ripped off in regards to both the purchase and... - twagon
I felt ripped off in regards to both the purchase and trade-in. If I had to do it again, I would not. I would not buy from here however, service is TOP NOTCH any one with a VW or Audi in southern MI should try Williams for service.