Suburban Subaru

After a month still have not received the incentives promised on the website. $75 for the test drive, $250 gas card and $250 voucher for Subaru products. promised on the website. $75 for the test drive, $250 gas card and $250 voucher for Subaru products. More

Took my 2008 Subaru WRX in for a rear brake pipe recall (interior removal necessary.). (Car was there from June 22 to July 8, 2026. Service advisor wouldn't return calls nor give me updates on if they were (interior removal necessary.). (Car was there from June 22 to July 8, 2026. Service advisor wouldn't return calls nor give me updates on if they were waiting for parts or what was happening.basically got ghosted. then finally they tell me they're working on it and some bolts broke they need to charge $700 to drill and tap 2 bolts for the subframe. I'm like ok the price is high but let's just do it so I can get my car back. They finally call me to pick up the car from the recall job. I get in the car and the my newly installed coolant and oil pressure gauge's in my center console are not working. I walk back to the counter and it so happens the mechanic was standing there with the SA. I tell them that the gauges aren't working and the mechanics response was "well the wires for those are such a mess back there I couldn't figure it out. (I just wired those gauges in and tucked all the wires neatly 2 days before I dropped off the car for the recall.) SA butts in asking if the gauges were working when I dropped the car off, I said yes. They then took the car back and the mechanic said "oh one of the power pins must have got pulled out" and he proceeded showed me a photo. I get the car back home and now the wires for the gauges are a complete mess butchered by incompetence. The mechanic couldn't ever be bothered to Tuck the wires. One of the wires was snagging on the gas pedal and a complete hazard in a sense that it would have hooked on the pedal stuck and stuck it on. Extremely dangerous and unprofessional. Took photo proof as-well. So that's one issue. The next is they dropped my fuel tank to do the brake pipes. Standard JOB no big deal right? Well, now everytime I fill the car with gas the car runs so rich for the first few minutes that it's so hard to start it and it's almost as if someone made a mistake on the order of putting back the fuel lines / EVAP lines. I'm lucky enough to have 2 post lifts at my house and have all the tools to figure out this issue on my own. I do however feel bad for all the other normal non car people that bring their cars here and get shown this amount of incompetence and inexperience. Avoid this dealership like the plague. If you have a Subaru with nice/expensive parts this is not the dealership you want to go to. More

Give us options around our price range and was very upfront about car and any issues. Would definitely recommend. upfront about car and any issues. Would definitely recommend. More

I purchased my fourth Subaru here; they always treat you right and try to get you a good deal. right and try to get you a good deal. More

Very helpful, not pushy. Everyone was really kind and made sure I was comfortable with my purchase Everyone was really kind and made sure I was comfortable with my purchase More

Nuo did a great job dealing with us as well as other customers all at the same time. He made us feel like we were the only customer's there. customers all at the same time. He made us feel like we were the only customer's there. More

Excellent customer service, knowledgeable, informed and friendly staff, got answers to all of my questions, nice atmosphere inside friendly staff, got answers to all of my questions, nice atmosphere inside More

Amazing customer service and great vehicle. I was very comfortable at the dealership with the salesman, manager and other staff walking me through the process. The thing that stood out the most I was very comfortable at the dealership with the salesman, manager and other staff walking me through the process. The thing that stood out the most, was the lack if pushiness which was very appreciated. More

Everyone was great from first contact to the LOVE Encore appointment! Respectful, helpful and attentive. I can’t say enough about how happy I was with the buying experience and how much I love my new Subaru appointment! Respectful, helpful and attentive. I can’t say enough about how happy I was with the buying experience and how much I love my new Subaru! More

Easy to deal with, quick transaction on leasing my car, very helpful with any questions. very helpful with any questions. More