Michigan Suzuki Dealers

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Consumers Suzuki - Brighton, MI

On 6/17/2008 8:48:50 AM kandrew061497 wrote:
I was told I was being a "Dick" because they warped my rotors and released the vehicle to me in that condition. Then when I complained that it felt like the vehicle was shaking itself apart, was told I was overreacting and to get over it.

Consumers Suzuki - Brighton, MI

On 9/6/2007 10:07:02 AM Guardsman1276 wrote:
I went to this dealership through the advice of a 3rd party car financing website. They offered me what seemed to be a very attractive loan offer for someone who has a little bit of bruised credit. I agreed to go to the dealership and get the process started, and after a very promising initial meeting, I was offered a 2007 Suzuki Reno. The sticker was 15,095, but since we were at the end of the model year, they agreed to knock 1500.00 off the price, combining that with 500.00 in military discounts and another 1000.00 down on the car, with a 300.00 trade in value for what I currently drive. In total, 3300.00 was going to be knocked off the price, bringing the total to be financed to 11,795. I was happy, though I should have noticed something was amiss when Carol tried to get me to take the car that very day. I told her I was waiting on the 1000.00 down payment, and that it would take a week to get it, so she agreed to wait until the following week to take delivery. The time came to take delivery, and after providing all the paperwork they asked for up front, and taking into account that "Robin", my contact for the bank I was going to get this loan through, had informed me that the highest interest rate given for this kind of loan through them was 18%, I had figured that I was going to get a very managable payment. I guess I was wrong, because even at 72 months, the monthly payment they offered me was 354.00 a month...354 dollars, on 11,795 financed...is insane, and come to find out after consulting others on the matter, ILLEGAL. They were going to charge me well over 24.99% interest, which in this state is illegal. When I expressed my displeasure with this arrangement, Carol and Mike were very rude and made me feel like this was the best I was ever going to do, and that I would be an idiot not to agree to their terms. I left the dealership and didn't hear anything from anyone for a short while.

A couple of weeks later I was contacted at work by someone who claimed to be from Bank Of America, and he introduced himself as Tom McDonald. He told me that he could help me with an auto loan and that the only thing I'd need to do was call this other bank and have them close the open offer of financing because it was still showing as a current open loan. I told him I would do just that and would call him after the long Labor Day weekend. That's just what I did, I wrote "Robin", asked that the loan be closed, and called "Tom" back, with the 800 number he had given me.

What do you think I got when the line picked up?

"Consumers Suzuki, this is Jenny, how can I help you?"

These people are so hard up for a sale, they would pose as members of reputable banks just to get you in the showroom. Don't do business with these people. They will end up making your current financial situation all that much worse.