806 Minnesota Infiniti/1000 Service Centers

Words can not express how grateful I am for the service - OrikalUno

Words can not express how grateful I am for the service and total experience I had with BMW Motorwerks. When my car broke down, I reached out to many shops and mechanic friends to see if anything was possible to fix it. Every single one of them told me that it wasn't worth it. This vehicle isn't just my only vehicle I use for my family and I, but it also used to belong to a friend that has passed away. Feeling hopeless, a friend suggested I bring it into BMW Motorwerks. They truly did the impossible - they were able to diagnose and repair my car to full working condition. After being told it was impossible, I am beyond grateful for the team at BMW Motorwerks that brought it back to life. Michelle Phelps especially was professional, courteous, and most importantly empathetic and calming to me in a VERY stressful and hopeless situation. Thank you BMW Motorwerks for everything you do and the amazing work on reviving my vehicle. It's running like a brand new vehicle again and I am very thankful for all of you.

I've never dealt with such incompetent people at a car... - CGrant904

I've never dealt with such incompetent people at a car dealership. Even the corporate Isuzu help line told me to take my vehicle elsewhere.

I stopped in today to have my tire pressure indicator - Ricemrhd

I stopped in today to have my tire pressure indicator recalibrated. Was not sure how long it would take, first time I’ve ever had this done. I was met at the door by Rob and explained why I was there. He walked me back Tyler in service who was very attentive and said we can handle this immediately. He called for Rodger back in service who came up front right away. Tyler explained to him what was going on and he went back and grabbed the calibrator that he needed. He walked out to my car and within minutes he was done. While doing the calibration he noticed I had a tire that was low on air. He drive it into the shop and was back out after he also checked the other tires. All in all I was there about 10 minutes and back on the road. Rob, Tyler and Rodger were all very polite, professional and knowledgeable!!! I was very impressed!!! Thank you guys so much!!!

Excellent customer service! - Julieschultz63

Excellent customer service!! Getting a recall done on my husband’s 2018 Ford F-150. Very helpful all around.

It was good as always as we were getting the service done - mahtowaduo

It was good as always as we were getting the service done on a It was good.as always doing the service on a Saturday morning who does that, not many places anymore. saturday

Kevin Reineke has been our salesman for years. Always... - tfagen

Kevin Reineke has been our salesman for years. Always does a great job. Goes out of his way to get exactly the vehicle you are looking for. Thank you