Words can not express how grateful I am for the service - OrikalUno
Words can not express how grateful I am for the service and total experience I had with BMW Motorwerks. When my car broke down, I reached out to many shops and mechanic friends to see if anything was possible to fix it. Every single one of them told me that it wasn't worth it. This vehicle isn't just my only vehicle I use for my family and I, but it also used to belong to a friend that has passed away. Feeling hopeless, a friend suggested I bring it into BMW Motorwerks. They truly did the impossible - they were able to diagnose and repair my car to full working condition.
After being told it was impossible, I am beyond grateful for the team at BMW Motorwerks that brought it back to life. Michelle Phelps especially was professional, courteous, and most importantly empathetic and calming to me in a VERY stressful and hopeless situation.
Thank you BMW Motorwerks for everything you do and the amazing work on reviving my vehicle. It's running like a brand new vehicle again and I am very thankful for all of you.
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