406 Mississippi SRT Service Centers

Not truthful - kjem

I brought my vehicle in because of a roaring noise I heard. They replaced struts but told me it was still going to make a noise until I got new tires. I took car to a tire place. There was a bearing going out which the Dodge place never mentioned. When that was repaired I didnt hear the noise anymore. I pd. $1200 to Dodge for their so-called repairs then had to pay about $700 more for more repairs at other shop. Heritage is fine for lightweight stuff..but I really felt like I was just told what I wanted to hear because I was a woman who couldnt dispute them. Well, they put me in a possibly dangerous situation with the bad bearing. Im very dissapointed that I was treated like this.

So I’ve given them a month to make this right and they - Kristin Warren

So I’ve given them a month to make this right and they haven’t so now here’s my review on Homer Skelton Ford in Olive Branch. Definitely would not purchase from them again. I have an IOU for my trunk to be fixed and unstuck and their attempts to rig it by gluing the spoiler down only lasted about 10 days so now my hatch will not open all the way and they say they can’t do anything about. So instead of fixing my vehicle which is stated on the IOU I now have a vehicle with a hatch that I can’t open all the way. I will say my sales representative Landon Russell was awesome to deal with but everyone else I have dealt with and talked to have not been.

I am extremely dissatisfied with the service I received - mmckinney37

I am extremely dissatisfied with the service I received at Homer Skelton Hyundai. I brought my 2016 Hyundai Equus in for suspension repairs under warranty on November 4, 2024, and my vehicle remained with the dealership for 38 days, during which time the repair process was plagued by delays, poor communication, and unresolved issues. Not only did the service department fail to fix the original suspension problem, but they also repeatedly ordered the wrong parts, causing significant delays. During this time, I was left without transportation, which created major inconvenience and unnecessary hardship. When I finally picked up my car, not only were the original suspension problems still not fixed properly, but a new issue—a noise coming from the front of the vehicle—had appeared. The service department then claimed that the front rims are bent and that the car likely needs two new tires, neither of which were issues prior to bringing my vehicle to this dealership. Key Issues: Prolonged Repair Time: My car was kept at the dealership for over a month without resolution. Wrong Parts Ordered: The repeated ordering of incorrect parts delayed the repair process unnecessarily. Poor Communication: Despite my repeated follow-ups, updates on the repair status were inconsistent and unhelpful. Introduction of New Problems: My vehicle now has additional issues that were not present before the service. Lack of Accountability: The service department offered no satisfactory explanation or resolution for the ongoing problems. It is clear that this dealership is plagued by mismanagement and a lack of professionalism. Homer Skelton Hyundai needs a complete overhaul of its management team to provide the level of service customers deserve. Furthermore, Hyundai should seriously consider stripping its name from this dealership, as the current operations reflect poorly on the Hyundai brand. Based on my experience, I cannot recommend this dealership to anyone. If you value your time and money, avoid Homer Skelton Hyundai. Sincerely, Michael McKinney

I bought my car from Meridian Honda and do all of my... - king8294

I bought my car from Meridian Honda and do all of my vehicle service with them. They have been outstanding from the start. Adam Smith was my sales rep and he was great. I get my service with them and they do a great job at a reasonable price. Service Departments are always busy, so I ask in advance if I need an appointment or if I can just drive in for service and which day is best. They always get me in and out in a reasonable time and give me updates on the status of the work. If I need to leave my car, they have shuttle service.

There service department has caused more damage than what... - dj1834

There service department has caused more damage than what the vehicle came in for on six different occasions. Only once was the vehicle repaired properly the firs time.

Great service, Very friendly and great advice. If you... - jessiemartel

Great service, Very friendly and great advice. If you need anything done they can fix it or they Know somebody that will.If they promise to do it they will, unlike kia of mccomb.

This is my second purchase with James Ceranti Nissan. - Pamela lovett

This is my second purchase with James Ceranti Nissan. All of my oil and filter and tire services have been completed on my vehicles at this location. Mr. Cedric Gatlin has been my go to person for any questions that I have had regarding any services needed to my vehicle. I appreciate his professional and courteous services.

Jeff Wilson is my go to whether I am buying a new vehicle - jimmy_G

Jeff Wilson is my go to whether I am buying a new vehicle or getting my truck serviced. I went in for an oil change last week and it was quick and I paid exactly what they told me it would be.

We dropped off our car for a door that would not lock and... - lwallace0781

We dropped off our car for a door that would not lock and an oil change. We were told it would be around an hour. We came back two hours later to see our car sitting in the parking lot. We ask if it was finished and they told us no so we went to the waiting room. An hour later (after watching our car sit in the parking lot during most of this time) they returned to tell us it was almost finished and they could not find a problem with the door. When we got in the van and locked the doors the door would still not lock. So after 3 hours of total wait time they decided a part needed to be ordered and we should leave it overnight. Waiting 3 hours after being told it will take an hour, talking and playing instead of fixing the car, and then being told it is fixed when it is not is not good customer service.

I have already posted a lengthy complaint on the Facebook - Donna

I have already posted a lengthy complaint on the Facebook page of Laurel Kia, where the Owner of the Laurel Dealership had posted a letter to his Employees and the Community. My service, after a two months appointment wait, never took place. My car was at KIA for two days and was never examined by a technician. The employee at the Service Desk evidenced no customer relations skills and I don't believe she ever made eye contact with me. She was not apologetic for their failure to meet my appointment service needs or the inconvenience this caused my family and me. I don't believe she cared what I thought of her, her department or KIA in general. I would not recommend anyone purchasing a KIA vehicle from this Dealership if you expect to receive service there. Two oil changes on my vehicle thru the Laurel Ford Service Dept. were pleasant experiences. Donna Blackwell

Today, I took my K5 in to get it's first service - msjoy

Today, I took my K5 in to get it's first service inspection done. The experience was wonderful. It didn't take them long to service it. The staff was very nice. I left a happy customer.