215 Mississippi Used Car Service Centers

After receiving several request to give Bob Boyte a - sargebarber259

After receiving several request to give Bob Boyte a second chance, on 04-5-25, at 830am i called and asked to speak to the service department to schedule service for my truck. The first time I was sent over to a ringing line that no one answered and the line hung up on me. The second time I asked and said what happened and it again went over to a ringing line and after ringing and ringing I again was hung up on. The third time I explained all I want to do is schedule a service appointment, the operator stated she would page someone. No one answered and I again was hung up on. I then called back and asked to speak to the manager at which time I was placed on hold and a while later a woman answered and when I asked if this was the service department or manager she stated neither and stated the manger is out and will not be back till Monday. I asked this person if I would be able to schedule an appointment and I was told in a very disrespectful way, "We only have 2 service advisors on duty today and they are Busy with other clients , i should try back later". At this point I will not be trying back later or never, I will find another service dept and will never step foot in their doors. I would recommend never going here to anyone as they don't care about customers, I only wish Ray Brandt was back there as they did care and made sure their customers were always taken care of, without attitude.

I have been loyal to this dealership since I have moved - duket15

I have been loyal to this dealership since I have moved to the Mississippi Gulf Coast, and I must say the service advisor, Ms. Ashley Stephens, has been more than amazing with getting my 2015 Jeep Grand Cherokee fixed in a timely manner. She is what dealerships service advisors should be! Keep up the great work Ms. Ashley!

Worst experience ever with a dealership. - dgoss76

Worst experience ever with a dealership. They had my truck for over 7 weeks and never heard from them. I went to the dealership and found out that they didn't do anything to my vehicle. I have been taking this truck in for the same problems since I purchased it. All I ever get is "can't duplicate" they never even go passed plugging in the code reader. I had to get Chrysler/Stellantis involved and they didn't even reply to them. I moved my vehicles to the Flowood office and they found the problem with my Jeep the first day and was in touch with Chrysler/Stellantis about my truck. Mac Haik has no way of getting in touch with anyone outside of their dealership to help resolve any problems with the dealership. I'll never take my vehicles for repairs or ever purchase a vehicle from them again.

I've always heard that a dealership is no better than - Realtor

I've always heard that a dealership is no better than their service department. Anthony Doss in the service department is reason enough to do business with Acura of Jackson! Ask for him if you need to get your vehicle serviced. He's friendly, courteous, knowledgeable, and prompt with updates! The waiting area, has a TV room with a charging station, free snacks and beverages, last but not least, a children's play area.

This place is full of arogant xxxxxx who don't care at... - ihatesuzuki

This place is full of arogant xxxxxx who don't care at all about their customers. The car we bought was a lemon and they refused to take any responsibility for it. I would not recomend anyone to even walk through the door, let alone risk purchasing a vehicle from these people. Ricardo (the owner of the dealership) told me flat-out that "he could help me, but he wasn't going to" basically because he would rather leave us waiting in his office for an hour, rather than resolve the numerous problems that we had with the car and his staff.

The guys in the service department always takes care of - burnhill123

The guys in the service department always takes care of me. We have bought multiple vehicles here.

Do not trust the service department! - cindylndrs

Do not trust the service department! I am very disappointed to be told by son that my car has been leaking oil!!! Bob Boyte service has been the only place that has serviced my car and it is evident that the SERVICE provided is TERRIBLE!!