406 Mississippi Volvo/1000 Service Centers

Great abs wonderful service. - JMJACKSON09

Great abs wonderful service. They took care of everything I needed and made sure I was okay throughout the process.

Very poor customer service, I’ve been coming here for... - Finnikka.b

Very poor customer service, I’ve been coming here for four years and I’ve never experienced such rudeness. I spoke immediately when walking through the door and no one parted their lips to speak back until I made a comment. I still waited about five minutes before someone actually asked if they could assist me, only to almost get turned around by a new associate by the name of Scott. He proceeded to tell me that they close at 530 and it wasn’t even 5 yet(I only needed an oil change). Had the services manager never spoke up and told him to take me i would’ve been rudely turned away. This is unacceptable. I normally deal with Rod or Darius but those two we’re in on today. However if this continues I will not be back.

Took my F150 in on 10/4/22 because it was running rough - JGHilde

Took my F150 in on 10/4/22 because it was running rough and 'Check Engine' light was on. I'll spare you the details of how many calls I made checking on progress - there were too many to count. Many times I was promised a return call by Lucinda, but was NEVER called back. Not once. I finally got the truck back on 11/21/22. You read that right -- 7 WEEKS LATER! Many excuses of not having the parts, the mechanic is out sick, the mechanic is working on something else, and on, and on, and on. 7 weeks later and a bill for $13,485! Earlier that year (7/12/22) they had the truck for a simple oil change. I was there before they opened and was told 'about 30 minutes'. It was a full 2 1/2 hour wait for a simple oil change, first customer of the day!! Heed the other warnings, go somewhere else. If you choose to have service done here, just remember ... I told you so.

I must edit this review. - frederick_marsha

I must edit this review. Obviously saying I was robbed is hyperbole. I am angry and every thing else stands as written, but I was not robbed. I was robbed today at Griffis Motors, Philadelphia, MS. I called yesterday (1/10/24) to ask about REMOTE START being added to my car. There’s supposedly a dealer code that will add it if you have push button start and the right remote. “What do I do for that to happen?" I asked. “We have one key fob here and it’s about $350 + tax” was the reply. I agreed to come in the next day (1/11/24). When I walked in, I gave my name and said I had called yesterday about REMOTE START for my car. The person I talked to walked me back to the shop. When I spoke to the young man there, I said I had come to get REMOTE START added to my car. I gave him my insurance card so he could get the VIN. I said it was for the Jeep because the Suzuki already had REMOTE START. I only needed REMOTE START added to the Jeep. Still no statement from them that they couldn’t do REMOTE START for me, only give me a new key fob. I waited less than an hour, paid my bill ($372.58) and left. On driving away, I realized I hadn’t asked how the REMOTE START worked, plus my radio was off and I didn’t know how to turn it back on. I went back to the dealership. I went in and told them about the radio. When the young man from the shop came, he said it would just be a moment. Then I asked how the REMOTE START worked. He said that my car wasn’t programmed for REMOTE START. I knew then I had been duped. Actually, I think everyone made a silly mistake but I knew then they wouldn’t own up to it. The usual xx started. “Who told you you could get REMOTE START?” Doesn’t matter – your dealership told me. “You must have said ‘key fob’ and we misunderstood.” No. I repeatedly said REMOTE START and nothing else. “We can do the REMOTE START for $1000 + labor. And I’ll even give you $150 refund for the key fob.” You know … the one I didn’t need that I had now. Bottom line – they refuse to refund my money. I have a key fob I didn’t need and no REMOTE START which I did need. I cannot in good conscience recommend Griffis Motors to anyone.

Amazing customer service. - Lenorajohns03

Amazing customer service. Fast and efficient. Lindsay was amazing and very helpful!! I highly recommend this dealership.

The team of Gulfport Nissan are well managed and - Hbk85

The team of Gulfport Nissan are well managed and knowledgeable of the vehicles provided. I appreciate their time in going over their inventory and finding the ride for me.

Great Service recieved - tom

We took our F-250 diesel to this dealership because we had heard our friends bragging about the friendly and professional treatment they had been receiving at Hallmark Ford. We will now be the ones bragging on Hallmarks service from this point on. We had taken my f-250 to other repair shops previously and had very mixed results. That was not the case at Hallmark we are 100% satisfied and will return.

The Service & Staff were great and the sitting area was - SANDRA_BETHANY

The Service & Staff were great and the sitting area was clean. It was my first time at this location and I was very impressed and will consider them for my next purchase.

I have purchased many cars from this dealership over the... - Mudcat75

I have purchased many cars from this dealership over the past 15 years and have always received a great price. But every time I attempt to use this dealership for service, it is always a terrible experience. First, they do not take appointments. Every time I call and ask to make an appointment they just say "bring it in and we will get to it". It will take days no matter what the problem. On more than one car they have called me after a couple of days and say "we recognize the problem, but can figure out what to do" and then wait for me to say something. Both times, I have just picked the car up and had someone else fix it. Poor management and poor mechanics. Just stay away from this place. I have used autobody and they did a good job, with dealership prices.

Not truthful - kjem

I brought my vehicle in because of a roaring noise I heard. They replaced struts but told me it was still going to make a noise until I got new tires. I took car to a tire place. There was a bearing going out which the Dodge place never mentioned. When that was repaired I didnt hear the noise anymore. I pd. $1200 to Dodge for their so-called repairs then had to pay about $700 more for more repairs at other shop. Heritage is fine for lightweight stuff..but I really felt like I was just told what I wanted to hear because I was a woman who couldnt dispute them. Well, they put me in a possibly dangerous situation with the bad bearing. Im very dissapointed that I was treated like this.