109 Missouri Chevrolet Service Centers

The most knowledgeable and professional service and parts - donniebaker479

The most knowledgeable and professional service and parts department of any gm dealership I've done business with.

Service 08 05 2015 - azredegle

Service is always what I request. Service writer never tries to sell me a service or part that is not required.. Service personnel are very knowable and go beyond what is necessary to make you feel they know what they are doing.

Bought a new 2022 Cadillac In Clinton, but live in - Waynelongop

Bought a new 2022 Cadillac In Clinton, but live in Overland Park. We found the vehicle we wanted so drove to Clinton and purchased. From day one the back up camera did not work properly and the rear fender trim pieces did not fit properly. Made three trips to get these items fixed while having to si and wait for hours. Each time they either painted the trim pieces the wrong color or ordered the wrong size trim pieces. They did replace the camera, but it still doesn’t work. Their final solution was to tell me to take my vehicle to ANOTHER dealership since they don’t have the expertise to fix me car. They then tell me they are no longer a Cadillac dealer. I called Cadillac and they were even puzzled by this treatment, statement was maybe this is the reason the are no longer a Cadillac dealer, lack of knowledge and support. Jim Falk even had a new customer service person they hired call me to make sure everything was all right after my service appointment. When I said no they really didn’t know what to do other than pass me back to Dallas the service manager who has zero follow up skills. I see a lot of 1 star reviews, do yourself a favor and find yourself a reliable dealership that has the expertise to service your vehicle properly.

I had popped into Jim Trenary Ford to have the service... - tom.wiesler.1535

I had popped into Jim Trenary Ford to have the service department balance the wheels on my truck. I was expecting to have to make an appointment, but that was not the case. Instead, the Service Advisor, Jerry K, set the service order up, and I got the service completed within a short time. Jerry was pleasant, informative, and personable. The problem was resolved the first time, on time. Thank you, Jerry and Jim Trenary Ford, for the enjoyable experience. Yes, it is possible to have a pleasant experience when dealing with car maintenance. Jerry and the service department proved that to me. I will be back for future service and when the time comes to purchase another vehicle.

Vehicle Purchase - exsalesguy

First off - In my previous job I was the Internet Sales Manager at the largest dealership in Wyoming so I am very knowledgeable of fair market prices and how the car sales process works...This weekend I purchased a 2013 Ford Edge from this dealership. My salesman's name was Kiefer Scroggins. I had set the appointment the day before through the Internet Manager (Sheila Jackson). FYI... their Internet department is fantastic! Very quick to return my call on the inquiry that I had made through their website and helpful in setting up the appointment for a test drive. Back to Kiefer... Kiefer is a very professional, educated and detail oriented young man. He definitely does not fit the old-fashioned, dreaded car salesman stereotype that we all have dealt with in the past. He was very polite and extremely thorough and seemed to have in-depth knowledge on not only the vehicle that we wanted to purchase, but all Ford makes and models. He did a great job of explaining and showing us all the vehicle's options and capabilities. There really wasn't much deal making that had to be done. I had done my homework on comparing the wholesale vs retail costs of this and other similar vehicles within a 250 mile radius. This was by far the best pricing on this model vehicle that I could find. I would highly recommend purchasing a vehicle from this dealership (and would highly recommend asking for Kiefer) the next time you are in the market. Thank-you Jimmy Mitchel Motors and THANK-YOU Kiefer Scroggins!!!!!!!

No like all the other car dealerships. - CaitlinG

My luck hasn’t been the greatest the past couple of months. It has been one bad thing after another. I was involved in a car accident, and my car was totaled out. I was put in a rental until the other persons insurance evaluated my vehicle. I knew the rental was only going to last for so long. I couldn’t let this car accident mess with my every day life. Therefore; I was proactive on the vehicle searching. A week after the car accident, I went to look at a 2013 Mazda CX-5. I educated my self about this vehicle, I read the whole history on that carfax. I got to the dealership, none of the sales people chased me down. I actually had to go inside and ask for assistance. My salesperson was Mark Kleve, a wonderful man. The dealership just got the vehicle, Mark didn’t know everything about the it...which was perfectly acceptable. We took the vehicle out for a spin. I was sold! So a couple days go by and Mark calls me. It was listed for $11,400. Not a bad price, even Kelly Blue Book agreed. Doesn’t hurt to try and knock the price down, right? Well... no budge. I was okay with that, because of KBB. Couple more days go by, and I kept finding myself looking back at that vehicle. I called Mark up, and told him that I want that Mazda. I advised him that my credit isn’t the greatest and I had no co-signer. What were my options? Mark got me in touch with their finance manager; Kim. Straight out of the gates, Kim was awesome. She was very helpful and acomadating. I put a little money down to hold the vehicle, giving the insurance time to write a check. The insurance did everything wrong and it took a few weeks to get the check. Kim and Mark were easy going, helpful, understand, and not pushy. They made this process more pleasant, thank you. And thank you to the Lou Fusz, for holding the vechine for much longer than promised. I will refer your business to everyone and anyone. Thank you! I’m so glad I got to take the Mazda home today!

They were very helpful and courteous and I would most - Janetneeley

They were very helpful and courteous and I would most definitely recommend them to my friends

Rusty Hilton was my service writer at McCarthy Chevrolet, - Ed

Rusty Hilton was my service writer at McCarthy Chevrolet, Lees Summit. Rusty explained when certain service should be done to my vehicle. Was very professional and helpful. I would suggest if you have questions about service to your vehicle, give Rusty Hilton a call at 816-356-5610.

Picked my car up last Friday from their collision center - Jessica Paxton

Picked my car up last Friday from their collision center and at first glance all looked repaired. The next morning, looking out my window, the way the morning sun was shining on it, I noticed the imperfections and reported it immediately. Will update review if I'm able to get it resolved as well as receive a loaner vehicle. The insurance company from the other party informed me they'd not be able to assist with another rental and that at this point, it's on Molle Chevrolet to provide being it's their mistake which makes sense. After requesting a loaner, Molle informed me that's not something they'll be able to provide. Will be meeting with them today for resolve and will update review either way. Hoping guaranteed satisfaction and they figure out a way to provide a loaner or rental at their expense as this is not my mistake but theirs. Also, went to another independent source and was just quoted on $4037.20 to fix Molle's mistake.

My wife took the car in and had a good experience with - ab0oa1

My wife took the car in and had a good experience with the dealership, very pleasant area to wait on car being serviced.

The service department is hands down the best I have ever - BLAZER188

The service department is hands down the best I have ever been associated with. Steve Johnson, service writer, and Service Manager Craig Youngblood are so far above anyone I have dealt with in my past that it's hard to put into words. When I deal with this service department, they call me by name and make me feel like family.