998 Missouri Nissan/1000 Service Centers

Zack in the service department is a life saver! - Wallulis13

I was stranded in St Louis with a Ferrari I had just bought from another dealer. I was afraid to drive to my home state. Even though they were very busy, Zack took sincere concern for my problem and helped me beyond words. A great young man. Thank you. Kim McCauley

I have 2021 nissan altima i give my car for service ( oil - kuchipudiajay

I have 2021 nissan altima i give my car for service ( oil change and tire rotation) every time they did mistake they don’t have proper wheel balancing machine and they do scrathes and broke my alloywheel for me this is the third time happen and they are argue with coustmers afterthat they are changing the pictures and lying and they are trying to blame on us .i strongly recommended dont give your cars for service in frank fletcher nissan ( joplin) and especially service advisor ( steve wright) he is a very very rude with all customers and below and i shares with proofs also so please dont give your cars in frank fletcher nissan

The last dealership in the area I’d go to. - Another Disappointed customer

The last dealership in the area I’d go to. Limited scope of knowledge in mechanics as well their 3 service writer. Presently, took inoperative vehicle to ford groves for service appointment and ticket opened. was told two weeks into waiting by will be another 2 weeks before they can finish diagnose (maybe). Service manager beyond rude and basically told me that he doesn’t have to fix my vehicle, ford groves doesn’t have to fix my vehicle and suggested that I go to another dealership because they have a backlog of service work of 60 days on major and technical repairs. Called another dealership 30 miles away made an appointment . This is just One example of issues I’ve had with ford groves. Every time i go in for work there is problems. Other people in my family also have experienced issuues with ford groves as well. poor service, service writers trying to wring every nickel out of your pocket for unnecessary repairs and not fixing issues are common at ford groves.

Good service - 07 f250 Harley

I have purchased 2 trucks from Shane at fletcher ford and have great results. He is helpful and will do what he can to get you what you want. This trip he helped me with parts. Shane is a nice guy and a good salesman.

If u can find a vehicle somewhere else,other than Frank - fredthecat68

If u can find a vehicle somewhere else,other than Frank Fletcher super stores,,I AM begging you go somewhere else it's worth it in the long run ,DO you really think Frank Fletcher cares about you ,you are a fool then buy a car there, I guaranty you will be sorry you bought your first car there,spend time look else where,an more sorry when you had to bring it back three times,an hear there ,,,,,,,,xx,,,,iam going to say i told you SO,

Great Service Department - Jbucks123

We had our Venza serviced at Fletcher Toyota. I would like to thank them for their great Service Department. We live about 45 minutes away and frankly it would be closer and easier to go to Springfield for service as I work in Springfield. However we have not been impressed with Reliable and after our two visits to your office, we will not call Reliable again. When I called Lauran to request a quote on our 120,000 service she was courteous and helpful. Given that my wife and young kids would be the ones to bring in our Venza, I am sensitive to their treatment and respectfulness of their time. I typically change our oil and do basic services at home in order to make it easier on my wife. After the appointment my wife had nothing but great things to say regarding her treatment and how her time was used. A huge thank you to Lauran and team for treating her with respect. Later in the evening following our appointment, I reviewed the invoice for the services and discovered that your mark-up for parts is reasonable and not a lot more than what I can find them for online. I was pleasantly surprised by this finding. Given our experiences at Reliable and their lack of concern for our time (my wife was trapped in the waiting room with our one year old and 4 year old, for four hours for an oil change and tire rotation with a scheduled appointment, that is just one example, I have others), I had written off buying another Toyota. However after our two experiences with your Service department when it is time to purchase a new vehicle Fletcher Toyota will be our first stop.

About 5 years ago I purchased a 2017 TLX from Frank Leta. - tonyo5056

About 5 years ago I purchased a 2017 TLX from Frank Leta. I was so impressed by the customer service Nick a salesman at the time that when i was in for my routine oil change he informed me of the great deals. Two hours later i was driving off in a Brand new RDX No haggling - no stress!!! Nick did a great job taking care of me and making the car buying process a pleasant experience yet again. He has since been promoted and i can say it was very well deserved. I even got my best friend of 25 years to try Frank Leta and he was so impressed he bought a car. I am supper happy to be a part of the Frank Leta owner family again and will continue to buy as long as Nick is there. The service department rocks as well all service reps are nothing but nice take Aaron he is definitely on top of things and is up front with my service. Frank Leta is one of the best dealerships in the USA and they hire very smart people in my opinion because they hired Nick and moved him up the corporate ladder.

Brooke Harvill was great and made me feel at home and at... - Primetime23297

Brooke Harvill was great and made me feel at home and at ease. She didn't put any pressure on of feel fake like some people who make a living selling you things. I was able to walk away with my dream car that same day.

I was looking for a used car to save on fuel and Ryan - Hi my name is ….

I was looking for a used car to save on fuel and Ryan Pennington helped me find a car in my price range. Staff was super friendly and would definitely buy a car from frank leta again.