100 Missouri Ram Service Centers

Baird dodge dealerships don't have the qualified ase - Can't get out of town

Baird dodge dealerships don't have the qualified ase certafide mechanics to service what they sell some have 1 and some none. Been waiting 2 weeks to get a diagnosis on a new 21 ram 2500 6.7. Stuck and don't like it. Lana Clark 352 236 4771 if anyone is interested in helping out a repeat customer.

Customer seevice - msgret03

It is always easy to get a appointment and when you get there they get your vehicle right in. They explain everything and go out of there way to do what is right.

Special ordered part over the phone, towed vehicle to - Mycolove

Special ordered part over the phone, towed vehicle to Raysik and received a call the next morning saying our engine was “toasted” No effort to make it right on their end.

Vehicle Purchase - exsalesguy

First off - In my previous job I was the Internet Sales Manager at the largest dealership in Wyoming so I am very knowledgeable of fair market prices and how the car sales process works...This weekend I purchased a 2013 Ford Edge from this dealership. My salesman's name was Kiefer Scroggins. I had set the appointment the day before through the Internet Manager (Sheila Jackson). FYI... their Internet department is fantastic! Very quick to return my call on the inquiry that I had made through their website and helpful in setting up the appointment for a test drive. Back to Kiefer... Kiefer is a very professional, educated and detail oriented young man. He definitely does not fit the old-fashioned, dreaded car salesman stereotype that we all have dealt with in the past. He was very polite and extremely thorough and seemed to have in-depth knowledge on not only the vehicle that we wanted to purchase, but all Ford makes and models. He did a great job of explaining and showing us all the vehicle's options and capabilities. There really wasn't much deal making that had to be done. I had done my homework on comparing the wholesale vs retail costs of this and other similar vehicles within a 250 mile radius. This was by far the best pricing on this model vehicle that I could find. I would highly recommend purchasing a vehicle from this dealership (and would highly recommend asking for Kiefer) the next time you are in the market. Thank-you Jimmy Mitchel Motors and THANK-YOU Kiefer Scroggins!!!!!!!

Service Department - lanemj

I was very pleased when I took my Jeep in for its first service. They were extremely helpful and listened to my concerns or what I had to say. I appreciate they have women working in the service department as I have been a service advisor in the past a Dodge/Jeep dealership and I know how hard it is for some customers to feel that a woman is qualified to help them. Great work ladies!

Above and beyond - Jmcattle04

My truck broke down on a Saturday afternoon. Lee Brown went above and beyond our expectations to get us back on the road. The dealership rented us a vehicle while they repaired ours.

No like all the other car dealerships. - CaitlinG

My luck hasn’t been the greatest the past couple of months. It has been one bad thing after another. I was involved in a car accident, and my car was totaled out. I was put in a rental until the other persons insurance evaluated my vehicle. I knew the rental was only going to last for so long. I couldn’t let this car accident mess with my every day life. Therefore; I was proactive on the vehicle searching. A week after the car accident, I went to look at a 2013 Mazda CX-5. I educated my self about this vehicle, I read the whole history on that carfax. I got to the dealership, none of the sales people chased me down. I actually had to go inside and ask for assistance. My salesperson was Mark Kleve, a wonderful man. The dealership just got the vehicle, Mark didn’t know everything about the it...which was perfectly acceptable. We took the vehicle out for a spin. I was sold! So a couple days go by and Mark calls me. It was listed for $11,400. Not a bad price, even Kelly Blue Book agreed. Doesn’t hurt to try and knock the price down, right? Well... no budge. I was okay with that, because of KBB. Couple more days go by, and I kept finding myself looking back at that vehicle. I called Mark up, and told him that I want that Mazda. I advised him that my credit isn’t the greatest and I had no co-signer. What were my options? Mark got me in touch with their finance manager; Kim. Straight out of the gates, Kim was awesome. She was very helpful and acomadating. I put a little money down to hold the vehicle, giving the insurance time to write a check. The insurance did everything wrong and it took a few weeks to get the check. Kim and Mark were easy going, helpful, understand, and not pushy. They made this process more pleasant, thank you. And thank you to the Lou Fusz, for holding the vechine for much longer than promised. I will refer your business to everyone and anyone. Thank you! I’m so glad I got to take the Mazda home today!

We have purchased two vehicles from Lucas Smith and have... - apatrick5915

We have purchased two vehicles from Lucas Smith and have recommended two other family members who also bought vehicles from Lucas. Their entire staff is wonderful and very helpful! They are truly a no pressure dealership! Doug specifically is one of the best salesmen I have ever met and will never pressure you! He is super knowledgeable and if you want something they don't have Doug and the other staff members will work hard to find what you want!

Take care of their customers - Jdent1987

If you go there make sure you ask for Cortez. He will make sure you are well taken care of. If there are any issues at all he will go above and beyond to make it right. I had a small issue and he took it upon himself to speak with Tony and they made sure to take care of me and make everything right. My vehicle was serviced fast and accurately thanks to Bill in service

Always prompt and patient. - tisdeldavid80

Always prompt and patient. Helpful and thorough. Very competent. Deals with warranty issues well. Have shown me what a great small dealership they are.

Love my car! - Soulee98

Chuck is awesome! He had everything set up to the tee, found my perfect car for me right off the bat! Thank you so much!

Took 3 months to get something fixed... - drvcm

In March of 2014 my cruise quit working, so I took it up to Morlan. I was told the part would be in soon. I received a call, and when I went up there the part was sent back. So It was reordered, but I never received a call. I go up 2 weeks later, and they have no record of it! They say there isn't even a part order on file. So a week later I have to go up there so they can do a diagnostic again. This isn't the only issue. The Finance Manager is a fast-talking sure to get you sold kind of guy. He assured us that with his plan we would be paying $25 less a month and end 6 months earlier. Neither of these things happened nor can happen. The failure to disclose billing and certain things wrong with the car makes Morlan a very shady business to deal with.

Every time I have gone into Car City to get service done... - patrice06

Every time I have gone into Car City to get service done on either of my vehicles the service on the vehicle as well as the customer service of each individual has been wonderful. We especially enjoy Al Boyer who takes care of us and is always there if my vehicle is having an issue. He has gone above and beyond with his helpfulness and

Repairs on SRT4 - DAVID M BROOKS

Excellent repairs, fair prices, collaboration with SRT experts got my car running just right at last. Repaired quickly as possible with use of my own parts.