998 Missouri SRT Service Centers

We are submitting this review after a problem today at - GL

We are submitting this review after a problem today at the service center. They were contacted with our car mileage a week ago to see if we still had a free oil change coming. They said yes and we were scheduled this morning for that service. We took our car from an iced in and no power home to Cape from Cobden IL. We needed an oil change and they got it done to tell us our mileage was over the allowed miles and billed us for the service. If we were told a week ago the that the service was going to be charged we could have had it done 5 minutes from our house. We made a call to talk to the service dept. unhappy and were told if we have owned 6 Toyotas in the past then we should have known how it works!! Today marks the start of our family and all we can share this dumb service move by the dept. with of never doing business at that dealership again!

I've dealt with Jayden A. - Hudsondebose7797

I've dealt with Jayden A. a few times now and he had been beyond helpful, considerate, and knowledgeable. 10/10

Great guys and great service - RBish

I am a fairly long time customer of Dave Cross on and off. I first had a '90 Riviera. Now I have an Enclave and an Encore. The Buicks I have had have been some of the best cars I have ever owned. The Cross service has always been the best I could hope for. Prompt and quick on the regular maintenance, accurate diagnostics and records and competent and thorough mechanics / craftsmen for the bigger jobs. I've never had any reservations recommending Cross service. Great guys doing a great job.

Great service dept. - jimmyd

I have been using Dave Sinclair service dept. for the last three or four servicings since I discovered they opened a dealership in my town. They are a great bunch of guys and take the time to talk with me about what needs doing or even what can wait. They have worked me in on short notice one the time I needed it. I only gave four stars because I haven't bought a car from them yet. We'll see if they get that fifth star then.

Basic oil change and all that goes with it. They also... - Cnbstrass

Basic oil change and all that goes with it. They also cleaned my front seats that get blue jean dye in them. Good job and quick service.

Alex is awesome! - stevens

Alex is awesome! Not only did he fix my Corsair but my car was sparkling clean inside and out. He and his maintenance crew are the best!

Worked with the parts department's Chris Palaska. - rjbpecos

Worked with the parts department's Chris Palaska. Great experience and excellent communication via email and telephone! ;-)