1,006 Missouri SRT Service Centers

I have 2021 nissan altima i give my car for service ( oil - kuchipudiajay

I have 2021 nissan altima i give my car for service ( oil change and tire rotation) every time they did mistake they don’t have proper wheel balancing machine and they do scrathes and broke my alloywheel for me this is the third time happen and they are argue with coustmers afterthat they are changing the pictures and lying and they are trying to blame on us .i strongly recommended dont give your cars for service in frank fletcher nissan ( joplin) and especially service advisor ( steve wright) he is a very very rude with all customers and below and i shares with proofs also so please dont give your cars in frank fletcher nissan

The last dealership in the area I’d go to. - Another Disappointed customer

The last dealership in the area I’d go to. Limited scope of knowledge in mechanics as well their 3 service writer. Presently, took inoperative vehicle to ford groves for service appointment and ticket opened. was told two weeks into waiting by will be another 2 weeks before they can finish diagnose (maybe). Service manager beyond rude and basically told me that he doesn’t have to fix my vehicle, ford groves doesn’t have to fix my vehicle and suggested that I go to another dealership because they have a backlog of service work of 60 days on major and technical repairs. Called another dealership 30 miles away made an appointment . This is just One example of issues I’ve had with ford groves. Every time i go in for work there is problems. Other people in my family also have experienced issuues with ford groves as well. poor service, service writers trying to wring every nickel out of your pocket for unnecessary repairs and not fixing issues are common at ford groves.

Good service - 07 f250 Harley

I have purchased 2 trucks from Shane at fletcher ford and have great results. He is helpful and will do what he can to get you what you want. This trip he helped me with parts. Shane is a nice guy and a good salesman.

I spent $860 to fix fuel leak on 2005 Dodge Dakota.... - Derek W.

I spent $860 to fix fuel leak on 2005 Dodge Dakota. Forced to leave vehicle over long weekend holiday. When I picked it up, noticed the vehicle was extremely dirty on the outside. After spending that kind of money or having any service at this location, I would think the vehicle would be cleaned…leaving a positive impression…encouraging customers to remember them in order to get return business. Fletcher definitely missed the mark on this customer.

Great Service Department - Jbucks123

We had our Venza serviced at Fletcher Toyota. I would like to thank them for their great Service Department. We live about 45 minutes away and frankly it would be closer and easier to go to Springfield for service as I work in Springfield. However we have not been impressed with Reliable and after our two visits to your office, we will not call Reliable again. When I called Lauran to request a quote on our 120,000 service she was courteous and helpful. Given that my wife and young kids would be the ones to bring in our Venza, I am sensitive to their treatment and respectfulness of their time. I typically change our oil and do basic services at home in order to make it easier on my wife. After the appointment my wife had nothing but great things to say regarding her treatment and how her time was used. A huge thank you to Lauran and team for treating her with respect. Later in the evening following our appointment, I reviewed the invoice for the services and discovered that your mark-up for parts is reasonable and not a lot more than what I can find them for online. I was pleasantly surprised by this finding. Given our experiences at Reliable and their lack of concern for our time (my wife was trapped in the waiting room with our one year old and 4 year old, for four hours for an oil change and tire rotation with a scheduled appointment, that is just one example, I have others), I had written off buying another Toyota. However after our two experiences with your Service department when it is time to purchase a new vehicle Fletcher Toyota will be our first stop.

Brooke Harvill was great and made me feel at home and at... - Primetime23297

Brooke Harvill was great and made me feel at home and at ease. She didn't put any pressure on of feel fake like some people who make a living selling you things. I was able to walk away with my dream car that same day.

I was looking for a used car to save on fuel and Ryan - Hi my name is ….

I was looking for a used car to save on fuel and Ryan Pennington helped me find a car in my price range. Staff was super friendly and would definitely buy a car from frank leta again.

Took a pickup in for a recall repair on June 28th. - darrin.johnson

Took a pickup in for a recall repair on June 28th. Asked service people to look into a performance issue and give me a quote for repairs. Heard back pretty quickly with diagnosis and quote. I told them to proceed and asked them how long they would need vehicle. Service attendant said part a available and would have next work day and would get repair completed. Vehicle wasn't need immediately so left it there longer than what they indicated. After four days they said it wasn't ready, to give them a couple more days. After a couple more day I contacted them and vehicle was still not done. When I asked what the hold up was service personal said parts never got ordered, and it would take a couple more days before part would arrive. On July 5 I sent someone to go and asked if vehicle was ready for me to pick up. They replied NO, that part was in but not put on vehicle. There was only one vehicle in shop and no activity on or near it. I waited until Wed the 10 and called and asked if vehicle was completed and ready for pick up. Once again they replied NO, need a couple more days. Monday morning July 15 drove to dealership to inquire about vehicle. They told me that technician was on vacation for two weeks and i would have to wait until they returned. I demanded that they find a technician to complete the repairs on my vehicle and have it ready to pick up by wed the 17th or provide me the parts and i would complete it myself

This review begins with me taking my Chevy Equinox in... - Landon_fisher

This review begins with me taking my Chevy Equinox in because the gas gauge stopped working. I was told the part needed to be ordered and would take a week to arrive. A little over a week passed and I was contacted on November 16th to schedule my car to be repaired with the earliest opening being on November 24th. I brought my vehicle in on the 24th and was informed that it was the wrong part and that they would need to order the correct one. I called back on December 10th to schedule a second time to bring in my vehicle to hopefully get it fixed. December 17th was the earliest that they had an opening so I took that appointment day. At this point my fuel gauge is working after this second trip to have it repaired. I was informed that it was actually a recall and I didn't owe anything which was good news after the issues with getting the right part. Fast forward to Christmas/ Dec 25th and I noticed my vehicle leaking gasoline at my sister in law's home as I filled up my car and her driveway has an incline which was how the leak or lack of a seal became known. I didn't have this issue prior to my vehicle being "repaired" which upset me to say the least after everything else that came before this point. I call December 28th as the service department was closed and informed Tyler of the issue. He and I agreed to that they could check it on December 30th. I brought it in and explained how I was parked when the leak happened and he said they would check it out. I called a little late in the afternoon as I hadn't heard anything. I was informed that they couldn't find the leak and then became busy. I agreed that they could keep it another day to find the leak. I got my car back on December 31st with the leak supposedly fixed. I decided to fill up my car today and now it leaks parked in my flat driveway. Very disappointing after all the time and trips. I'm hoping I don't have any further issues that I have to use them for. Update 1-11-2021 I called the dealership back on January 5th very irrate that the leak still wasn't fixed. I was finally offered a loaner car while they attempted to fix the leak yet again. I dropped my vehicle off the morning of January 6th for them to work on it. I received my car back on the 7th as it was returned to me at my job. Which brings us to today. I filled up my tank and come to find out that my gas gauge is now wildly in accurate as when I go up an incline I had a reading of 3/4's full even though I literally filled up. No noticeable leaks were seen so I can only guess it's the fuel gauge. I took videos on the way home to document what I could and then documented it parked in my driveway to which the tank slowly and magically refilled itself slowly. Honestly I'm afraid to take my car back because I don't know what the next thing is that they will mess up while trying to fix one of their other mistakes.