998 Missouri SRT Service Centers

Everytime I have visited this dealership for service,... - scw565

Everytime I have visited this dealership for service, everyone is so friendly and helpful. I don't even own a saturn car but I did by my car at the Jay Wolfe dealership in Lee's Summit and they gave me free oil changes for 5 years. So I called the Jay Wolfe Saturn and asked them if they would accept these coupons because they are so close to my home and they immediately checked into it and said they were happy to accept them for me. I also had new tires put on and waited while they did the work and it was done in the time frame they said it would be. I have been very impressed with everyone. I'm pretty sure the next car I buy will be at that dealership.

Appointment times mean nothing. - D d

Appointment times mean nothing. 3 hours later and not done. They have no scheduling system. Will never return

I had an appointment and they got me in and out quickly.... - harcondra

I had an appointment and they got me in and out quickly. They made me aware of what service I needed based on the mileage of my car.

Jay Wolfe Toyota in West County. - David Whitten

Jay Wolfe Toyota in West County. The service is awesome. I went to 4 locations to fix a vibration issue in my front end. Jay Wolfe diagnosed it. My tires were not round, only under their pressure test machine. They gave me a sheet that gave all of the out of spec readings. I took them back to Tires Direct and got all 4 replaced for free. No recall at the time.

Tracy was great!! - FIRECRACKER03

Tracy and the team set up my repair as well as helped with a loaner vehicle!! Great guys!! Glad to have been able to work with them!!

Service beyond compare - Jude Bira

If you need your fiat serviced, this is the place to go and ask for Derek. He is the most professional service manager I've met. He goes above and beyond his means to help you. I had bought a service contract through another dealer in another state and they put it in wrong in Michigan. Most places would just say I'm sorry we couldn't pull this up. But Derek worked and worked and found it going in the back way on the computer. He is always pleasant to work with andI have to say I trust this place immensely after that experience. If you have a fiat.....this is the place to go

Bought a new 2022 Cadillac In Clinton, but live in - Waynelongop

Bought a new 2022 Cadillac In Clinton, but live in Overland Park. We found the vehicle we wanted so drove to Clinton and purchased. From day one the back up camera did not work properly and the rear fender trim pieces did not fit properly. Made three trips to get these items fixed while having to si and wait for hours. Each time they either painted the trim pieces the wrong color or ordered the wrong size trim pieces. They did replace the camera, but it still doesn’t work. Their final solution was to tell me to take my vehicle to ANOTHER dealership since they don’t have the expertise to fix me car. They then tell me they are no longer a Cadillac dealer. I called Cadillac and they were even puzzled by this treatment, statement was maybe this is the reason the are no longer a Cadillac dealer, lack of knowledge and support. Jim Falk even had a new customer service person they hired call me to make sure everything was all right after my service appointment. When I said no they really didn’t know what to do other than pass me back to Dallas the service manager who has zero follow up skills. I see a lot of 1 star reviews, do yourself a favor and find yourself a reliable dealership that has the expertise to service your vehicle properly.

Special ordered part over the phone, towed vehicle to - Mycolove

Special ordered part over the phone, towed vehicle to Raysik and received a call the next morning saying our engine was “toasted” No effort to make it right on their end.

I had popped into Jim Trenary Ford to have the service... - tom.wiesler.1535

I had popped into Jim Trenary Ford to have the service department balance the wheels on my truck. I was expecting to have to make an appointment, but that was not the case. Instead, the Service Advisor, Jerry K, set the service order up, and I got the service completed within a short time. Jerry was pleasant, informative, and personable. The problem was resolved the first time, on time. Thank you, Jerry and Jim Trenary Ford, for the enjoyable experience. Yes, it is possible to have a pleasant experience when dealing with car maintenance. Jerry and the service department proved that to me. I will be back for future service and when the time comes to purchase another vehicle.

Vehicle Purchase - exsalesguy

First off - In my previous job I was the Internet Sales Manager at the largest dealership in Wyoming so I am very knowledgeable of fair market prices and how the car sales process works...This weekend I purchased a 2013 Ford Edge from this dealership. My salesman's name was Kiefer Scroggins. I had set the appointment the day before through the Internet Manager (Sheila Jackson). FYI... their Internet department is fantastic! Very quick to return my call on the inquiry that I had made through their website and helpful in setting up the appointment for a test drive. Back to Kiefer... Kiefer is a very professional, educated and detail oriented young man. He definitely does not fit the old-fashioned, dreaded car salesman stereotype that we all have dealt with in the past. He was very polite and extremely thorough and seemed to have in-depth knowledge on not only the vehicle that we wanted to purchase, but all Ford makes and models. He did a great job of explaining and showing us all the vehicle's options and capabilities. There really wasn't much deal making that had to be done. I had done my homework on comparing the wholesale vs retail costs of this and other similar vehicles within a 250 mile radius. This was by far the best pricing on this model vehicle that I could find. I would highly recommend purchasing a vehicle from this dealership (and would highly recommend asking for Kiefer) the next time you are in the market. Thank-you Jimmy Mitchel Motors and THANK-YOU Kiefer Scroggins!!!!!!!

Service Department - lanemj

I was very pleased when I took my Jeep in for its first service. They were extremely helpful and listened to my concerns or what I had to say. I appreciate they have women working in the service department as I have been a service advisor in the past a Dodge/Jeep dealership and I know how hard it is for some customers to feel that a woman is qualified to help them. Great work ladies!