1,006 Missouri SRT Service Centers

Above and beyond - Jmcattle04

My truck broke down on a Saturday afternoon. Lee Brown went above and beyond our expectations to get us back on the road. The dealership rented us a vehicle while they repaired ours.

No like all the other car dealerships. - CaitlinG

My luck hasn’t been the greatest the past couple of months. It has been one bad thing after another. I was involved in a car accident, and my car was totaled out. I was put in a rental until the other persons insurance evaluated my vehicle. I knew the rental was only going to last for so long. I couldn’t let this car accident mess with my every day life. Therefore; I was proactive on the vehicle searching. A week after the car accident, I went to look at a 2013 Mazda CX-5. I educated my self about this vehicle, I read the whole history on that carfax. I got to the dealership, none of the sales people chased me down. I actually had to go inside and ask for assistance. My salesperson was Mark Kleve, a wonderful man. The dealership just got the vehicle, Mark didn’t know everything about the it...which was perfectly acceptable. We took the vehicle out for a spin. I was sold! So a couple days go by and Mark calls me. It was listed for $11,400. Not a bad price, even Kelly Blue Book agreed. Doesn’t hurt to try and knock the price down, right? Well... no budge. I was okay with that, because of KBB. Couple more days go by, and I kept finding myself looking back at that vehicle. I called Mark up, and told him that I want that Mazda. I advised him that my credit isn’t the greatest and I had no co-signer. What were my options? Mark got me in touch with their finance manager; Kim. Straight out of the gates, Kim was awesome. She was very helpful and acomadating. I put a little money down to hold the vehicle, giving the insurance time to write a check. The insurance did everything wrong and it took a few weeks to get the check. Kim and Mark were easy going, helpful, understand, and not pushy. They made this process more pleasant, thank you. And thank you to the Lou Fusz, for holding the vechine for much longer than promised. I will refer your business to everyone and anyone. Thank you! I’m so glad I got to take the Mazda home today!

Christopher Smith was very easy to work with. - jkriege

Christopher Smith was very easy to work with. He responded skillfully and patiently to all of our questions. We appreciate the well-explained details he gave us on the operation of the car’s digital display. He gave us his full attention during our appointment and did not drift from the topic—our new car. His knowledge of the vehicle is impressive. We certainly would buy from him again if we needed another Subaru.

I was very impressed with my service experience - Katymeza

I was very impressed with my service experience yesterday. I have been to Subaru dealerships from New York to Texas and this was by far the quickest and easiest appointment I’ve had. I will definitely be coming back for future needs.

Excellent work by Jim "Bones" Donohue. - briansleeth

Excellent work by Jim "Bones" Donohue. I wanted to find a 40th Anniversary 4Runner and Jim did not hesitate to help. Multiple other dealerships told me it was not possible but Jim came through. Thanks again and I will be back. Keep up the great work.

We have purchased two vehicles from Lucas Smith and have... - apatrick5915

We have purchased two vehicles from Lucas Smith and have recommended two other family members who also bought vehicles from Lucas. Their entire staff is wonderful and very helpful! They are truly a no pressure dealership! Doug specifically is one of the best salesmen I have ever met and will never pressure you! He is super knowledgeable and if you want something they don't have Doug and the other staff members will work hard to find what you want!