1,004 Missouri SRT Service Centers

TDLR not an honest shop. - Fox

TDLR not an honest shop. Will blatantly lie to you about what is going on with your vehicle. My sister bought 2 vehicles from there. Her kia was overheating, so she took it in. Jen told her it would get taken care of. She told my sister that her master mechanic looked at it, but it would have to be taken to Kia. Then she told my sister that they tried to drive an overheating car to St. Louis needs to be towed. My sister called me in to help, and it turned out it never left the dealership and was just the belt tensioner. It was never driven to Kia. The master mechanic never looked at it it was all just blatant lies. They gave her a $300 discount to compensate for the LIES. Then they took their Ford in for a new engine. Got it back and it had an oil leak, took it back in and got that fixed, shortly after the crank case breather on the new engine needs replaced and they are saying it is not covered and it's going to be $1k. Further, when I had my shop, they would try to steal my customers if we had to use them to reflash a TCM. Honestly, I don't know how anyone can run a shop, let alone a dealership this way, and still be in business. Or how Jen still has a job. And no, this honest review will not be taken down. The public needs to know what is being pulled.

Repairs on SRT4 - DAVID M BROOKS

Excellent repairs, fair prices, collaboration with SRT experts got my car running just right at last. Repaired quickly as possible with use of my own parts.

Great Customer Service - Tdean

I can't tell you how pleased I am with this dealership and the salesman that sold us our last car. His name is Rick Nault and he has been terrific from the time we purchased the car through my last visit for minor service to be done of which he took care of making my appointment! The sale does not end with him! Superb Customer Service from all the employees at this dealership! Thank you so much!

Worst car buying and service experience I've ever had Jim - cmanrose0707

Worst car buying and service experience I've ever had Jim Buck and Kelly in service are condescending narcissists who will not even apologize when they are proven to have let me and my pregnant gf drive off in a car with coolant intrusion In 2 cylinders which could grenade the engine at any moment. After calling to get a copy of the diagnostic that was performed Kelly hung up on me and said it's not my car so I don't need to give you that info. It is my car my name just wasn't on the service order. I could go on and on about the horrible service I received but will just leave it at that. Never returning and will make sure anyone that I know does not come near this dealership.