661 Missouri Used Car Service Centers

My Ford truck blew a brake line on the Interstate while... - reeldk

My Ford truck blew a brake line on the Interstate while on a cross-country move. I limped into Reed Chevrolet and Tom Pflugradt in your Service Department provided outstanding customer service to me. He secured the truck with my belongings in the Service Bay overnight and was able to get my truck fixed and back on the road the following afternoon, despite it being a Ford. Tom went way out of his way on both a professional and personal level to make sure that I had adequate accommodations for my unexpected overnight stay in St. Joseph, even providing his personal cell number to contact him if I had any problems or questions. Tom epitomizes why Reed Chevrolet is rated Number 1 and I sincerely appreciated his compassionate and caring customer service; you're Number 1 in my book Tom!

Service - SoCooley84

Recently purchased a 2012 Tucson and it had a tire sensor light issue, Misty Swank was quick to get me in for service and had me a rental ready to go so I was in and out. She kept me in the loop with the process as well as Adam and I was able to get back in my SUV in a timely manner.

A Great Service Experience - clarinet guy

I have been a "car" guy all of my life. I turned 70 this year and have owned 38 cars up to this point, most of them European. I was introduced to the "Mazda Experience" late in life when we purchased a 2009 Mazda 6 for my wife at Reliable Mazda. When I realized that a Japanese car could be fun to drive I eventually purchased a new 2014 Mazda 6, and really fell in love with the car. My only regret was that I didn't get the Technology Package on that car. So I talked my wife into letting me trade her car in on a new 2015 Mazda 6 with the Technology Package, gave her my 2014 and kept the 2015 as my ride! She is a very understanding woman! Recently I was tempted to consider a trade on my car for a used Jaguar XF sedan with just 6,000 miles on the odometer. I drove 125 miles to check out the car. I drove it on the highway and in town quite extensively, and realized that the Jaguar was just not as MUCH FUN TO DRIVE as my Mazda! Yes, it was a superb car, with a nice ride, good steering, looks, inside and out, but it just did not have the "athleticism" of my Mazda, I realized I really did not want to give up my car! I think the only way I could enjoy driving any more, would be to trade my Meteor Grey Mazda 6GT in on a new Meteor Gray MX-5 Miata GT. Now that sounds kind of exciting, except my two small dogs would miss the back seat! On the way back from that trip my BSM system went on the fritz and so I took it in to the great techs. at Reliable Mazda, and Dan got me back on the road in great shape with all systems go once again! Bravo Mazda for making such a great automobile, and for the quality care you provide through dealers such as Reliable Mazda! Michael A. Lomax, owner LOMAX CLASSIC Springfield, MO

Like No One Else - Where - Outdoors

Our salesman was Ted W.. He never was pushy at all . He gave us time to our self to look around with out him , which we were impressed on that . Over all we felt everyone is friendly and didn't feel like we were at a dealer ship that we have experienced in the pass . We drive 140 miles one way just to deal with them .

Ryan Woodson (internet) was a great salesman for me and... - stjosephian

Ryan Woodson (internet) was a great salesman for me and wife as we considering a new truck. He showed us new and used trucks. Lots of inventory and great help. We ended up buying a low mileage Silverado for $2500 less than a dealership we had done business at for years! Thank you to the entire Roberts crew

Worst car buying and service experience I've ever had Jim - cmanrose0707

Worst car buying and service experience I've ever had Jim Buck and Kelly in service are condescending narcissists who will not even apologize when they are proven to have let me and my pregnant gf drive off in a car with coolant intrusion In 2 cylinders which could grenade the engine at any moment. After calling to get a copy of the diagnostic that was performed Kelly hung up on me and said it's not my car so I don't need to give you that info. It is my car my name just wasn't on the service order. I could go on and on about the horrible service I received but will just leave it at that. Never returning and will make sure anyone that I know does not come near this dealership.