409 Nebraska SRT Service Centers

Egon, due to his demeanor, may appear to be unfriendly. ... - junebug 1933

Egon, due to his demeanor, may appear to be unfriendly. Not true. He serious about his work and get the job done as promised. Walked in at 8:10 AM to have my Mercedes check out. (losing power) Egon said needed a fuel pump (underwaranty), could get it before noon and have auto ready before 5:00 PM. Arrived before at 4:45 PM and he (Egon) was just coming back after road testing my Mercedes. Thanks JJV

We were very pleased with test driving our newer Nissan - Jgwedekind

We were very pleased with test driving our newer Nissan Armada. From courtesy, knowledgeable sales Jaime, Sergio and Dylan, helped us purchase our vehicle with Michelle in finance we couldnt ask for better service. We were pleased when purchasing they detailed and filled our gas tank to see us home. Thank you all so much

Didn’t put the oil cap back on when they changed the oil. - Rockyz

Didn’t put the oil cap back on when they changed the oil. Took it in to get my oil changed and got laughed at by the service manger. I have all sorts of motors I look after and would never take the oil cap off. Brad is the worst service manger ever. I’ve never been treated this way in my life. This is not over with yet.

Communication was excellent, repair was done in a timely - Mindsc

Communication was excellent, repair was done in a timely fashion. Well satisfied with Courtesy Ford in Norfolk.

These are some of the worst people I have ever dealt... - Gmattsonlee

These are some of the worst people I have ever dealt with. The first salesman to approach me admitted to drinking on his lunch break. The next was overall a nice guy who got me into a Volvo that immediately needed repairs. The time in the shop was excessive due to them sending a part back cause they didn't want to see what car it was for. Now, a year down the road, I needed front end work and was told warranty would cover it cutting the price sufficiently. When I called to arrange to have it worked on they informed me they already did the work when all I authorized was an inspection to know what all was wrong. 476.00 turned into 670 and I am furious. When I talked to the guy who runs the auto department he was dismissive and stuck to his guns that he never said the warranty would cover the cv axle. Since the work is done I am stuck paying this but I will never take my car back to them.

Great customer service by Kelli Carson and my truck was - scarlettefever8910

Great customer service by Kelli Carson and my truck was completed in a timely manner. Highly recommend Edward's Village Pointe!