Nevada Mazda Dealers

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Courtesy Imports - henderson, NV

On 8/29/2009 4:04:16 AM goshay wrote:
Have 2 months left on new car warranty, radio does not receive am stations. Returned it twice and it still isn't repaired. Have a total of 5 wasted hours waiting there for the vehicle to be repaired since they no longer offer shuttle service. At this point it appears my phone calls are routed to voice mail and no one returns the messages I leave. Contacted the manufacturer by email and received a machine generated email. At one point after getting the car I emailed the manufacturer, complaining about the dealership. The manufacturer responded by email stating the dealers are independent and that they do what they want, to sell a car.

All things considered I would not buy from Courtesy Imports, nor would I buy a Mazda. After every service visit I have not been satisfied. Greasy hand prints all over the car and the back seat folded down on top of personal items and the seat belt not removed.

A word to the wise, I was fool to buy from Courtesy Imports don't you make the same mistake.

Courtesy Imports - henderson, NV

On 6/23/2009 5:12:42 PM Teggster wrote:
Let me just explain this fiasco I just experienced with this dealership. I recently took in my 2006 Lancer for an Oil Change and Tire Rotation. Waited an hour, and paid 70 bucks for it. The following Monday, I am driving to work (the first time I had the car over 60mph since the service) and I noticed a severe front Vibration, that was never there before. So, when I got home I checked it out. 2 of my tires were on the wrong way, and the weights on my front tire had been completely removed, putting that wheel out of balance with the rest. I called and complained, they of course denied it. Told they could 1) Balance my tires at the additional cost of $70.00, 2) Address the vibration issue, that they caused, funny huh?, or 3) Put my tires back the way there were prior to the rotation, all of which don't help me at all since my weights were gone from the front tire! So now I have to take it into a different place, to get everything fixed that they broke. Luckily they have a good reputation, and many people I know go there. So i'm not worried. But, please, NEVER TAKE YOUR VEHICLE TO THIS SHOP! They will break things on your car just to get you back into the shop and charge you more money!