373 New Hampshire SRT Service Centers

We moved our car service from Montpelier dealer, where we... - violettafaulkner

We moved our car service from Montpelier dealer, where we had bad experiences, on numerous occasions, to Miller's because we heard great things about them, which we found were true. We have been coming to Miller's for the last 2 years, never had a problem. Scheduling is easy, courteous, so is rescheduling, and the workmanship outstanding, our concerns are taken seriously and attended to. My car had a squeaking noise almost since the day we bought it. The staff at Miller's worked tirelessly to address the problem. The building is large, there is a very nice waiting area, bathrooms are clean, we look forward to our car service. We can wait in pleasant surroundings or chat with the sales staff who is always ready to show their new as well as the almost legendary old car collection. The old cars are displayed in the show room and change often so there is always something interesting to look at. If we choose to go to town for lunch or shopping, we are always pleasantly accommodated. I can not say enough about the ease and high quality of services at the Miller Auto Group. We just bought at their Volkswagen showroom. We enjoyed the experience.

They had my Volvo XC 90 R Design in their shop for over 4 - RDesign

They had my Volvo XC 90 R Design in their shop for over 4 weeks and could not diagnose the source of water intrusion, front end clunking noise and failed to reassemble the front passenger seat correctly after installing heating element. Additionally the right rear door storage been was broken. I left 2 messages on their voice mail over several days with no call back.

Drove from Northern NH to order a key for a Mini Cooper - curtis_david66

Drove from Northern NH to order a key for a Mini Cooper that I had just purchased. Arrived there and had to ring an odd childish door bell where a voice from behind the wall says "I'll be there as soon as I can". Shortly after that I had made my request that I needed a key ordered for my Cooper. The man continued to stare at me as I explained my needs. I had a stack of paperwork which included a bill of sale, a title application and the documents from the State of NH proving car was mine. When I handed him the stack of paperwork to review, we did not even pick it up to review, he again just starred at me as if he had no idea where he was. He finally said he couldn't help me. I asked if he was going to review my paperwork and he stated, " I am the one who needs to order it for you, and you don't have what I need." Again I asked him if he was going to look at what I had or what I had additionally needed and he said no. I then asked him his name and he said James. I then went to the the manager on the other side of the wall who again made no effort to assist me. What a bunch of lazy and ignorant staff.

Great selection great deals fast service with a smile - Davidstocks

Great selection great deals fast service with a smile truly exceeding clients expectations in a timely manner.

We went for an oil change under warranty. - ccoughlin

We went for an oil change under warranty. They were asked to rotate the tires. I marked the tires and when my wife came home the recipe said tires rotated. They were not, so we called they told my wife they did not need rotating. All tires to rotate between 5-7000 miles. Brought car in again for oil change and they said they could not rotate the tires because the lug nuts were swollen and rusted on. We were quoted 319.00 to replace 16-20 lug nuts. I went out and freed up every lug nut on all tires within 12 minutes. We called and were told to come back they would do the rotation. When this was done they called my wife handed her the keys and said all set. Nobody washed the car, nobody even mention an apology for her extra time and their mistake. Overall the service department department was not very friendly, a bit matter of fact acting, they lied to us on 2 occasions, and have made us feel quite uncomfortable in bringing our car back for service. I question had this been me instead of my wife would we have been treated in a different way. On previous service calls we had been treated better. Chris Coughlin

Called to schedule a warranty repair. - VT Ranger

Called to schedule a warranty repair. Drove 50 minutes and was informed today's appointment was only a "Test Drive" and that I'd have schedule the repair once confirmed by the technician - I couldn't just leave it with them. No thanks. I'll wait for my local dealership who are backlogged but communicate with me and tell me what to expect.

Great Customer Experience - Red Hot Media

I travel a lot for my business and was on my way to a production meeting in Manchester NH when I noticed my Touareag wasn't running right so I happened to stop in Noyes VW and talked with Jon the Service Manager who was very knowledgeable and helpful. Jon got one of the tech guys Manny and they took a look at my car after a quick test drive and quick analysis they assured me I would be fine to continue on my trip. They were straight forward and honest and I left there confident I would have no issues. I would recommend anyone to have their car serviced here!

I brought my 2007 Mercedes M-Class to Lebanon Ford for a... - Sue

I brought my 2007 Mercedes M-Class to Lebanon Ford for a state inspection sticker. I was treated with courtesy and professionalism, the inspection was completed in good time, and the cost was reasonable. I have been taking my Mercedes to Lebanon Ford for a couple of years, and have always been pleased with the service I have received there, despite my vehicle being a different brand. All of the employees with whom I have worked, from Service to Cashier, have been polite, friendly, and competent.

This is more of an employee review. - Mindyg03

This is more of an employee review. I want to give a huge shout out to Travis Boucher at Nucar in the service department. He worked some serious magic to get me what I deserved with my warranty. He was extremely helpful, kind, and patient. I hope I never am in the position I was in again, but if I am, I will ask for Travis again. I can't thank him enough.