373 New Hampshire SRT Service Centers

Continued quality cars and service with the several... - LLoranger

Continued quality cars and service with the several vehicles ive bought there. They are always friendly, helpful and honest. Best service prices around and always willing to work around your schedule.

How little I mean to this dealership! - corbo

I made an appointment for an oil change for my brand new car. I only had it now like 50 days (First oil change), which was for 10:30 Sat. morning. I finally called to check on my car around 2:00pm to see what's up. I was told its not done yet. I asked why? Now - this part I can't believe... they told me, we have walk-ins sitting here, so we work on those cars first. I said I made an appointment for 10:30 so I wouldn't have to sit and wait. I then asked, "So I made an appointment and people waiting inside is more important than me, a person who set up an appointment and dropped it off so it would be there without issue?" I don't seem to rate very much with this dealership apparently. This even get's better. I get a call from them about another hour or so later and they tell me that my oil change is done but we had an accident with your car. We backed it into another car. I asked like four times what damage was done? She would not tell me. She said its not that bad. (Really??? You crash my brand new $36,000 car and it no big deal). I go down there and nobody really wanted to help me. So I need an entire bumper for the car and who knows what else is wrong under the car it must of hit the tailpipe damaging that also. Now I have a car that's been damaged and will lose value just because of the accident, but the way they talk to me I should be thankful that they will fix it. What they should be doing is giving me another car that is not damaged this isn't a car that been around for a year or so not even 60 days old. How careless can you be with a car that has warnings and camera so you don't back into things. If it wasn't brand new I wouldn't expect this but I do now. The only person that loses here is me and its not fair. The entire thing feels like I am bothering them and I am one out on everything. What happened with caring for your customers? The manager was not much help at all he did call but again it seemed as I was bothering his day. Bottom line is, I feel they need to make me whole. When I dropped off my car for a simple oil change, it was an undamaged 2 month old car with 5000 miles on it. Now, even though they will fix it, it is a damage repaired car, significantly affecting its value, due to their negligence. I find it very hard to recommend this dealer to anyone and boy do I know a lot of folks, and wait until I hit Facebook and ask all my friends to pass it on. Very unhappy customer!!!

Purchased a new ‘18 Rogue 5 years ago. - Lee

Purchased a new ‘18 Rogue 5 years ago. All inspections and service was done when due at Peter’s. I recently handed my Rogue over to my son for a cross-country trip. Wanted to get the car “looked over” for any foreseeable issues. Tara in the service department was super friendly, was able to get the car in the next day, and had a few minor issues taken care of that same day! She also pointed out and applied a dealer special discount they were running at the time. A follow-up call a couple days later to make sure everything was ok was greatly appreciated. The attention to details at Peter’s is unusual these days. Because of this, I recently purchased a new Murano. If interested in a new Nissan, I highly recommend Peter’s in Nashua. Their service department is exceptional.

Worst service experience from Honda, ever. - Disappointed.

Worst service experience from Honda, ever. Never had problems with Honda North Danvers, but sat at Tilton NH for almost 3 hours waiting for service to be completed. Did not receive an apology or a status update at any time. The recent for my visit was because I'd had an "alert" on dashboard for maintenance on brakes, tires etc. Soon after driving off, the "Low Tire Pressure" light came on. I carried on driving home as I still had to prepare for a 3 day road trip.Called Honda as soon a I was home & was told this sometimes happens & to return to Honda! I declined and said I'd prefer to take my car to a more competent service center. Was not impressed.

I have all of my vehicles (Porsche and non Porsche)... - CB3

I have all of my vehicles (Porsche and non Porsche) serviced at Porsche of Nashua because they always go above and beyond to ensure my vehicles get the best of care. I deal exclusively with Jason, he is very customer focused, courteous, and knowledgeable....I’m very happy with the partnership that we’ve developed over the years.

I have been doing business with the sales side of - Jd2024

I have been doing business with the sales side of portcity for a long time. I love them all. My sales guy Mike and sales manager Brian make buying a car very easy. Though this process went very smooth and well. I had a problem with the 2021 Nissan Altima SR I just bought in January. I noticed this problem and scheduled an appointment to have it brought in to the dealer ship service center. I brought my car in was told we will update you on what we find, I said great! Late that day I received a call From the service manager telling me unfortunately I had a bigger problem then we originally thought and that it would be safe to drive for now. I then informed them I had brought the car in because I was taking a 400 mile trip in it and I did not want to do more damage. He said oh I would not suggest driving it that far and let me keep the rental car I was in. Next day being Friday I heard nothing about whether my car was going to be ready or if they had a plan to fix it. I let it slide thinking the department might be busy. Saturday comes and still nothing. At noon on Saturday I chose to call and see if the service manager was in so I could get an update. I was met with a service advisor that have no idea what was going on with my car had no way of looking to see if there were any update and was told he would leave a note for the manager to call me as that was who I was working with. I said okay I totally understand but I was annoyed that there was no communication. Sunday the dealership is closed to I waited through Monday and heard nothing after a note to call me was supposedly left. Tuesday come and I call at 5:30 in the afternoon as that is when I get out of work and I was met with another service advisor named Sean and he was fantastic very kind listened to everything that I said and understood where I was coming from. But he could not give any update as he did not know what was going on with my car. Come Wednesday 6 days after my appointment. I get a call from the service advisor telling me that they had to order a part for my car it has come in and will be installed that day. I said great please let me know when it’s done. 2 hours ish later I get another call that the part that was sent was the wrong size and now they are working to find a vender to fix my original part. I said okay it happens please let me know when it is done. Wednesday evening service manager calls. It’s all set come and get it. Great. I get there pick it up drive it home seemed okay but not great. The next morning I leave for work and I’m driving down the road to find that the same problem was happening. The car was not fixed. I called was told to bring it back I did and now the car is supposedly fixed. After all of this. I am very disappointed and concerned that my car isn’t actually fixed. I am disappointed that the communication was horrible that none of the staff could tell me what was going on. And that the service manager could not find the time to call me back I had to call several time to try and speak to him. I’m unimpressed and this whole experience has left a very sour taste in my mouth.

Excellent Repair Service - RAV09

I have used Portsmouth KIA for state inspections, oil changes, and repairs on many occasions. Their service is fast, efficient, and fairly priced. Highly recommended!

Avoid this dealership and service department. They will... - Matt

Avoid this dealership and service department. They will sell you an absolute lemon, with a slick smile, and expect you to be happy with it. The absolute bottom of the barrel beings populate this place. Shop for, purchase, and service your vehicle elsewhere. You'll be glad you did.

We had a totally flat tire -- and running tight on time - ISCJ

We had a totally flat tire -- and running tight on time to get to Logan airport. The Quirk Service team jumped into action and had us on our way in 20 minutes. And no charge for an unscheduled visit. Thanks, guys. You made our trip back home a success. You are the best !!

Excellent Customer Service !! - Manion40

I am from out of town and I noticed the check engine icon lit up in my console. I happened to be driving by and happy to see the dealership. They were very attentive and personable. I was done in less than an hour. The secondary air injection valve was stuck open and I needed a software update. Great experience !