New Jersey Land Rover Dealers

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Land Rover of Monmouth - Ocean Township, NJ

On 1/19/2009 11:30:07 AM carolyng1 wrote:
They are very rude and condescending. The Service Department told me my car needed service or I would void the warrantee. When I checked the maintenance schedule in the Owner's Manual, I discovered that I was lied to in order to increase my bill. They also made disparaging remarks about my husband and son when I told him they had been told something different when they bought the car. I have contacted the Land Rover Customer Care people and requested that someone from the dealership respond to my complaints, however, they have been avoiding the issue for two weeks now. They also lied about the timing on service, telling me I needed a full service at 22,500 miles, when I only needed an oil change, and telling me if I didn't have the service complete by the scheduled date they did not have to do it as a complimentary service as Land Rover provides. The Land Rover brochure clearly states that I have a 2 month grace period, something Land Rover Monmouth does not want to abide by. I wrongfully assumed that Land Rover prided themselves on treating customers with respect, rather, they demand that the customer treat them as g-d.

Paul Miller Land Rover - Parsippany, NJ

On 8/14/2008 8:34:03 PM jsundbye wrote:
In December on the comcast auto's for sale channel I saw a Landrover
Freelander,I was interested and drove fro EB upto the dealership to
check out the car,from beginning to end the salesmen Jose Lodi was
straight forward and didn't dodge questions. I purchased the car and
the extended warranty,even though this was the Cheapest car they had
for sale they have treated me like a one in a million customer,their
service on the warranty far excedes service I've received when I purchased a brand new car. Even whena problem occured they acted with
quickly and kept my needs and concerns in the forefront. Bravo Paul
Miller a car dealer that delivers what they promise.J.Sundbye