Jaguar Land Rover Parsippany

Bob was spot on in his diagnosis of the ‘check engine’ alert, which required a timing chain replacement. His thorough inspection of the well-maintained Discovery Sport HSE engine and regular services res alert, which required a timing chain replacement. His thorough inspection of the well-maintained Discovery Sport HSE engine and regular services resulted in the dealership covering all the work in its entirety (all parts & labor) - a very pleasant surprise indeed, as the timing chain stretch was deemed unusual at ~65k miles. This is exemplary of Bob’s professionalism and the dealership’s commitment to Land Rover’s high standards! Thank you!! More

Very friendly staff. Quick turnaround on vehicle. I also love the video showing what problems you have with vehicle. Quick turnaround on vehicle. I also love the video showing what problems you have with vehicle. More

A fantastic service experience thanks to MICHAEL BARBONE ! He were incredibly knowledgeable, explained everything clearly, and kept me updated throughout the entire process. He truly went above and beyond t ! He were incredibly knowledgeable, explained everything clearly, and kept me updated throughout the entire process. He truly went above and beyond to ensure my vehicle was serviced properly and I felt completely confident with the repairs needed. Highly recommend . More

Pleasant staff. .very knowledgeable. Took care of my issue with battery. Very informative about my truck .very knowledgeable. Took care of my issue with battery. Very informative about my truck More

Dennis was outstanding, he went the extra mile to show my husband and I everything possible. Thorough , honest , hospitable, his attention to detail was unmatched. It was the best experience we ever had purc husband and I everything possible. Thorough , honest , hospitable, his attention to detail was unmatched. It was the best experience we ever had purchasing a car . Thank you Dennis for making us Range Rover fans ! More

Chad was the salesman that I dealt with. He was great to work with and was very open during negotiations with his manager. I would recommend him as the salesman to work with him at Paul Mill He was great to work with and was very open during negotiations with his manager. I would recommend him as the salesman to work with him at Paul Miller Land Rover at Parsippany. More

The best car purchasing experience we’ve ever had. Chad was extremely helpful and was able to help us complete the transaction very quickly! We highly recommend!! Chad was extremely helpful and was able to help us complete the transaction very quickly! We highly recommend!! More

We placed a deposit on a used Lincoln Navigator on 8/8/25 and were told it would be ready for pickup by Tuesday, 8/12/25. I confirmed we’d be there Friday morning, 8/15/25 at 9:00am, and was assured the vehi and were told it would be ready for pickup by Tuesday, 8/12/25. I confirmed we’d be there Friday morning, 8/15/25 at 9:00am, and was assured the vehicle would be ready and waiting. Given their own timeline, the inspection and prep should have started no later than Monday. Instead, we received a call on Thursday, 8/14/25 informing us of an issue with the tilt steering—fine, things happen. But just hours later, we were told the tires wouldn’t arrive until Monday, 8/18/25. They had a full week to order tires and waited until Friday afternoon to let us know we couldn’t take delivery. For a high-end dealership, this level of disorganization and lack of communication is unacceptable. If you’re expecting a smooth, professional experience, look elsewhere. We were met with delays, last-minute updates, and a clear lack of urgency or customer care More

Bob Decker is always great - very helpful as usual. Always finish the job as promised. Always finish the job as promised. More

Excellent service love the location tooooo good. I like the sales team very much friendly and understanding . They put them as customer and handle it. BERBARA SHE IS SOO CALM AND FRIENDLY. I like the sales team very much friendly and understanding . They put them as customer and handle it. BERBARA SHE IS SOO CALM AND FRIENDLY. More