1,532 New Jersey BMW/1000 Service Centers

Professional and Quality Work 8 Year Customer of Kos... - marnoblatz

Professional and Quality Work 8 Year Customer of Kos Motorcars In Montclair NJ What I think are the Pros: Amazing Hourly Rates and discounted parts. What I think are the Cons: Waiting Room is hot and lacks reading material Here's my recent experience, in mid August on a scorching hot day my car (2005 Audi A4) began to overheat and my A/C shut down. As anyone would I contacted my mechanic and with ease he told me to bring it down. Within twenty minutes my car was diagnosed and two hours later the car was ready for pick up. I was amazed at the turnover time and the cost of parts and labor. The bottom line I was fairly priced and offered a discount as always on the parts. Overall, my experience was positive as always.

Excellent - firstamnan

The service was performed quickly, thoroughly, and professionally. The employees were friendly, helpful, and very mindful of protecting against the pandemic. Could not be happier with the service department.

Thank you Land Rover of Englewood for your courteous, - Jefron

Thank you Land Rover of Englewood for your courteous, professional, & prompt service…& 2 Range Rovers!

I was in desperate need of a part for my LR4 Anthony the... - mrbaratta

I was in desperate need of a part for my LR4 Anthony the parts manager was able to locate and get it for me ASAP he is a true professional,, then had to contact service for the install Daniel the service writer was extremely kind and accommodating, and to top it all off the service manager Richard over saw the entire install and made sure my car was picked up at my home completely detailed and then returned back to my home once service was completed, Richard I Applaud you and your team great job , thank you

This has to be the worste new car dealer service dept in... - tartanplum

This has to be the worste new car dealer service dept in north America. Our new land rover was in several times for the same complaints but they could find no problem. Three days after wthe warranty expired only then could they find the problem and charge me an arm and a leg to fix it. On another occation when the car was only one week old i needed two wheels due to pot hole damage I had to pay $1.240 up front for parts and labour before they would even order the parts. This is the first time in my life ive had to pay up front. dont even consider buying your new car here. I dread to think of how they would treat you if you baught a used car from them.

It’s getting better and better, keep up the good team... - demmenuel

It’s getting better and better, keep up the good team work, it shows when everyone is working as a team, the result is more business and better business.

This location is beating customers over the head with... - Sunshinedeas69

This location is beating customers over the head with repair prices. I've contacted several dealers in the area to fill the transmission fluid on my Suzuki Verona which can not be manually done by myself. The way the car is made the transmission fluid had to be put into the vehicle with an automatic pump. This dealer quoted me at $229. Just to look at the car. Several other dealers in the area are charging from $115 - $130 for the same service. Being that this is the Suzuki dealer I figured I would call them first since I took my car through inspection station and I have several recalls on this vehicle that need to be replaced by the dealer. I then asked about the recalls being done..which by law the recalls are suppose to be replaced by the dealer free of charge because its a safety issue. I was then told that they do not do recalls. Now my question as a customer would like this looked into because this is Larson Suzuki located on Ocean Avenue in Lakewood, NJ. How can they not honor replacing recalls on their vehicles???? Something is seriously wrong here.

Vehicle Lease - 69Fastback

We turned in our 2013 Escape for a 2016 Escape. Bill Barton was very knowledgeable about all the Ford products and was very efficient. He took the time to show all the details on our new vehicle before we drove it away. Bill is a real Ford guy. My family have been buying vehicles from this dealership for 20+ years and have always been happy with the results. The service department is also very good.

I pulled in when my check engine light went on about a... - Ironmike2

I pulled in when my check engine light went on about a half mile before the dealership. I met Frank and he took my keys and 30 minutes later he was totally upfront about the work I needed and the cost of the job. I got the work done and was very happy with the service and price. A month later I got a email from Lenihan Auto and they were running a special on service and I called and made a appointment and left my car with Frank and got the 15% off promised in the special. With all my experiences with other shops in the area, I know I can trust Frank and Lenihan auto.

Front end work. - Big thinker

The car looks like brand new. Amazing job and couldn't be more pleased. I am always going to refer to this collision center. Amazing job once again.

I must say, Eric, the vice president and the rest of his - NY Guy

I must say, Eric, the vice president and the rest of his staff are amazing, I used to service my car there a few years ago and I sense miss it when I started servicing my car other areas I now truly miss how professional this dealership was me and unfortunately, I can say I took it for granted.

I have received outstanding service from Lexus of Route - Barbschiffman

I have received outstanding service from Lexus of Route 10, and in particular Christine Festa and Dominic Spina! I recently hit a deer with my 2023 Lexus RX 350. I was not injured but my car suffered significant damage to the front end. I called Christine the night it happened to let her know that the car was being towed to the dealer and that it would be there when she arrived in the morning. Christine immediately called me to see if I was OK, and to guide me through the next steps of what I needed to do. The next day, my car was assigned to Dominic, who took care of what was needed to be done with the claims adjuster and body shop. I can't say enough about how they made a very difficult situation so much easier! Kudos to Christine and Dominic for providing above and beyond service!

Brought my 2015 Santa Fe in cause the check engine light - bcaceres

Brought my 2015 Santa Fe in cause the check engine light was on...i had no appointment, turns out the code for the light being on was a very bad code, pretty much meaning I needed a new engine. Jim Kenny told me that he would have someone take a look and try to flushing out the engine and see if this would help the problem. a few hours later car was ready. Unfortunately, I broke down 15 mins later, turns out I needed an engine replacement. I had my vehicle towed in and Jim Kenny,Steve Patzkowski and Domenic Pulgarin helped me out. They did let me know that I would not have my car for a while, but I had been warned before. They kept me updated about the car and let me know that the engine replacement would be covered under the warranty. I am do glad I went to see them before I went to another mechanic. I am very happy with the service at Liberty Hyundai.

Scot from service has been a huge asset, helping me get - schebs240

Scot from service has been a huge asset, helping me get the service of my vehicle in order and is so thorough with communication along the way. I actually enjoy servicing my vehicle here because of the very comfortable environment Scot creates to talk openly about my vehicle. Thanks

I brought my Mitsubishi Outlander Sport here recently for - StanR_22

I brought my Mitsubishi Outlander Sport here recently for service. The problem was a frozen emergency brake. Naturally, we often assume the worst when bringing a car to the dealer for service. Truth be told, we were quite surprised to find the service dept. was polite, helpful, and went above and beyond to take care of the problem. We were treated with respect and they even went to bat for us with Mitsubishi. Shout outs to Artie Bongiorno and Frank Lebron in service. Frank is a great mechanic and these are both stand up guys. Everyone we dealt with at this dealership was just really polite and helpful.