1,542 New Jersey Infiniti/1000 Service Centers

I called the service department at 8.30 am and spoke with... - Arno Orsini

I called the service department at 8.30 am and spoke with Ed Mossa to arrange a service on my 2020 Giulia. He made an appointment with me at 10.00 am and promptly got my cars first service done within one hour. Very direct and efficient service advisor. Thank you Ed it was a real pleasure meeting you. Excellent service.

Super awesome dealership to buy a vehicle from! The staff... - Hamidabdulhafiz

Super awesome dealership to buy a vehicle from! The staff was very friendly and respectful. Jack and Rich was very honest and treated me like family!

I’ve had numerous issues with Performance Kia in - christine8892

I’ve had numerous issues with Performance Kia in Denville, NJ, but the latest one is the most outrageous. My 2019 Kia Sorento has been randomly not starting since January 1, 2024. I brought it in, and after keeping my vehicle for 3 days, they couldn’t find the problem. Then I received a letter from Kia America stating that the issue is related to the high-pressure fuel pump—clearly the reason why my car won't start. Despite this, Performance Kia refused to replace the part! I’m beyond frustrated, especially since it's extremely inconvenient and unsafe when your vehicle doesn’t start unexpectedly. What’s worse is that they let me leave their dealership with a car that could fail at any time, putting me and my children in danger. This is completely unacceptable and shows an alarming disregard for customer safety. I cannot recommend this service center and strongly urge others to reconsider taking their vehicle here.

DO NOT service your KIA EV at this location. - naeemthm

DO NOT service your KIA EV at this location. My EV6 was towed here on June 7th, and nearly six months later, they still have my vehicle with no substantive updates during this entire time. The onus was on me to call every few weeks to see if any progress had been made. It is now NOVEMBER and they still have not repaired my car. And to be perfectly clear, at this point I no longer want the car back—I want my money back.

Fred O is so great. - GnG

Fred O is so great. From selling us the car to getting our plates. Best service! Will highly recommend!!!

5-Star Review for Frankie Dinofa – Exceptional Service - Mortonflowersofeden

5-Star Review for Frankie Dinofa – Exceptional Service Experience! I recently brought in my Genesis G70 for service and had the absolute pleasure of working with Frankie Dinofa. From start to finish, Frankie provided nothing short of 5-star service. He made the entire process smooth and stress-free, with professionalism, warmth, and top-notch hospitality that truly stood out. I was provided with a brand-new, impeccably clean loaner vehicle—another Genesis—while my car was being serviced, which added an extra level of luxury and convenience to the experience. Frankie kept me well-informed throughout, ensuring every detail was handled with care and efficiency. The Genesis G70 continues to impress as a compact luxury sport sedan, offering a remarkable blend of performance, style, and value—and the service experience with Frankie only elevates that ownership experience further. This is exactly what premium service should look like. Highly recommend! Jacqueline Morton

Wonderful service in buying new Genesis 2023 GV70. - jkyoung

Wonderful service in buying new Genesis 2023 GV70. Mr. T came with our plates and registration today. He really is service with a smile! He was so helpful with our tech questions. He quickly set up the remote for the garage and assured us if we needed any other assistance that he and other staff would be there for us. So nice to have great service especially when we are not that tech savvy! Thanks!

Things have not improved here. - pasi

Things have not improved here. Trying to schedule a recall service and after two calls and one chat I only get sales solicitations and so far no service appointment. I wish I had any other Genesis service in the vicinity. Due to the bad communication I am doing the routine service elsewhere, but for a recall my options are limited. Not buying a new Genesis as long as I live close to this service location!

After visiting Wayne Genesis to kick-off the - Lcinelli

After visiting Wayne Genesis to kick-off the rectification of paperwork, it has become apparent that my previous experiences with my vehicle and sales does NOT reflect this location's current team. It reflects the original building management of Wayne Automall Hyundai which is no longer present at this location. I have since removed those concerns from this review and migrated them to only the Hyundai page. My visit today went well and I was accommodated immediately. I discussed the major outstanding issues with my vehicle (missing CPO from purchase through Wayne Hyundai) and was assured that a solution will be met. Both Sal and Andy were excellent to work with and understood my concerns. I look forward to rectifying these issues and will update this review as things progress. The service provided by the new team here is more in line with what I expected when I first bought the car. Hoping they are able to expand and open their own service center in the future too!

My car is worse now, after the service, than before I... - janetehansen

My car is worse now, after the service, than before I dropped it off. And so is my wallet. Brought my car in for an oil change on Thursday. They let me know that I needed additional repairs (although the car didn’t have any alerts about it) and explained the pricing to me as $50 for this $50 for that. When I went to pick up my car I thought it would be around $300. Nope. It was $700 and not only that, I have to return next week for additional repairs they insisted I needed that are an additional $700. I came in for an $100 oil change and am leaving with a $1400 bill? That was Thursday. FRIDAY MY CAR DOES NOT START. This has literally NEVER happened before. Now the dashboard screen has not one but 4 alerts of issues the car is having. I feel they are looking to make money off you—they make it sound cheaper than it is (so you agree) until you are charged at the end and I have no clue what they did to my car. they don’t seem to give a crap about the actual servicing and/or doing what is right for the customer and car.

Chevy service done right - K_Gonzalez

Gentilini service department is always very accommodating towards my work schedule and they do the service right the first time. I have confidence in their work!