1,542 New Jersey Jeep/1000 Service Centers

Worst dealer ever. - vladimir

Worst dealer ever. Two years ago I bought a new ecodiesel Wrangler Rubicon. Three weeks ago I noticed some defects in the paint of the body that are causing rust, when I went to this dealer to fix it, since it is still under warranty, they treated me with so much contempt as if I were asking a favor, making me go to other dealers to solve this problem . The client's representative - ERICK MONTERO - Did not want to assist me and when he did, he was very uncomfortable and had no intention of helping with my situation. Supposedly - ERICK MONTERO - He would contact me within 3 or 4 days. IT WAS NEVER LIKE THIS.. Three weeks now, I am still waiting for a solution to the problem, which continues to get worse.... And I still have no news from the dealer. After making this repair, I will never do business at this location again.

This is our 4th Lease Nissan Rogue. - One of the victims of Acme Nissan

This is our 4th Lease Nissan Rogue. from the same dealership. The car has been with us since last september. It was making a very loud cracking noise. We took it to Acme Nissan to be fixed, They said it is your fault you will. It is not covered under warantee. We contacted Acme Corporate Acme Nissan hurried to tell them it is our fault. We took it to another Nissan Dealer and they said we will fix it under warantie as it is Nissan defect in the Car. The Mechanic at Acme Nissan was very rude and full of it. I can tell you he does not know anything about cars. He just want people to pay and of course to gain a point as an employee. I was thinking of buying the car but after this experience I will never set foot at Nissan again. We are not valued and the people at Acme Nissan are dishonest. We will be looking at another brand but not Nissan. We learned our lesson

Had my 2017 RDX serviced on 6/26/2023. - seeshur

Had my 2017 RDX serviced on 6/26/2023. Excellent service Alex Dalmau. I waited for the service to be completed to my satisfaction, as always..great service!!!

An absolutely awful experience. After being quoted what... - j878

An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing. While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.