1,544 New Jersey SRT Service Centers

I went in for my routine oil change and the service tech - Ripped Off

I went in for my routine oil change and the service tech explained that the coolant was leaking, which I knew I had a small leak and it was not an issue. I had been driving it for over a year!! Fred explains that it was leaking and gave me extra coolant in the event I ran out. I didn’t think much of it, because it was NOT an issue. I went in for an oil change. 15 mins into my ride home the car starts smoking, 5 mins later the temp light goes from orange to red. I pull over on the highway, the highway and there’s a puddle of coolant. I pour more in and as fast as I’m pouring it in, it’s pouring out from 2 holes in the hose. I call to speak to a manager and explained the situation and he said, you signed the for it already so there’s nothing we can do. Be careful! They damaged my hose and tried to cover it up and then tried to charge me over $800 to fix it. Horrible!! Will not be back!! I’m sure this will get buried in great reviews but they damaged my car either by accident or on purpose.

Great Service - wonderful visit. - P Lescano

I went in for my second oil change on my lease. Jose and Jennifer are very straight forward, professional, personable and they show they care. It was a wonderful experience with a complimentary car wash inside and out !!. I also needed something from titles and Lisa was exceptional in her handling of my matter. A wonderful visit.

I own a 2002 X-Type 2,5 auto. The service has been... - xcomcar

I own a 2002 X-Type 2,5 auto. The service has been outstanding, in fact a tech informed me that I needed the rear spring replacment after taking the car on a road test. He said it squeeked, i never heard the squeek. They have kept the car up to date with all suggested upgrades. Highly recommended service department. The sales department was also excellent,<br>