1,127 New Jersey Used Car Service Centers

I have an old 2008 vehicle which I love he has taken me... - ppdatat1

I have an old 2008 vehicle which I love he has taken me places. Lynn Simo-is a God send. Thanks you for your service

Just had a not so nice call with a woman named IVORY who - bridgetteblackshear

Just had a not so nice call with a woman named IVORY who works in the service department. I explained to her that I have an appt already on the books, but my car will not start so I would need to have it towed to the dealership today. Things were going well up until the point where she asked me for my name. I gave her my name and asked for hers as well. She stated that her name was Ivory but refused to give her last name. I did make a comment that it seemed evasive to not want to give her last name but I was fine with it. This UNHINGED woman proceeded to yell at me that she doesn't give her last name because her son was murdered 2 years ago. I then yelled right back at her that I didn't kill her son. She then hung up on me. I called back and reported her to her manager Lisa. I reported her because I think she may need to seek counseling. If asking her for her last name is triggering a traumatic experience, then maybe she should not be answering phones. I do not want this woman to lose her job or anything like that, but maybe a change in duties might be helpful. Briana Blackshear

With a servicing contract, we drive close to 30 miles to - Shadow

With a servicing contract, we drive close to 30 miles to reach Olden Ave on a Saturday. We were running late due traffic and was never told when making the appt that the Service Dept were to close early that day. We called ahead and upon arrival, RuthAnn made accommodation and happily took us in for our first Oil Change with tire rotation. We were out in abut 30 min. At another Suby dealer, the wait is usually about 90 min the last 7 years. Thank you RuthAnn. A few services ago at the other Suby dealer, the dipstick was not returned to its location. Went under the hood the next day to take a quick look. All good but noticed the windshield fluid was very low and not topped off.