1,120 New Jersey Used Car Service Centers

Predatory behavior by service department. - Balog

Predatory behavior by service department. My Daughter took my car in for an oil change and was charged double compared to the emailed bill that I've received. When calling the service department to resolve the issue they put me on hold for a long time, then transfer me to voice mail. They have charged over $180 for an oil change and tire rotation for a Chevy Cruze and sent me the bill for $93.08 which is what it should have been. They also didn't respond to texts. I will file an official complaint against them. Do not touch this dealer with a ten foot pole.

Excellent overall experience! - Safetyfirst

Excellent overall experience!!! They service non Accura cars. I took my Honda Accord EXL there because there pricing is much less than others. Appointments easy to make, appt. and pricing confirmed pre visit. Facility clean, small but with very comfortable seating, complimentary refreshments available, individually wrapped. All employees friendly, nice, complimentary car wash and vaccuming. Over all Short wait time. Christopher Odgers, Service Consultant is exceptional. He was very professionally cordial, very approachable, listens attentively., patient, knowledgeable, readily answered/ explained all of my questions about present and future service needs, in a non condescending manner.

My 2021 M440i had a chipped exhaust valve. - mpdough

My 2021 M440i had a chipped exhaust valve. BMW recommends replacing the engine in such cases as the piece of chipped value could further damage the engine. The price that I was quoted for a new engine was $36,000. When I said that I can not afford that much, the team at BMW began to look for other options. They decided to tear the engine apart at reduced labor rates to see if my current engine could be salvaged. In the end they replaced the chipped value and performed a thorough inspection to determine the chip was no longer inside the engine. In the end they were able to repair my car to it like new condition for $6,500. $6,500 is a lot but it is much less than $36,000. I will always return to Park Avenue BMW for my auto needs, be it service or sales.

I Have a 2008 saab 9-3 that I get serviced at this... - roccochiusano1

I Have a 2008 saab 9-3 that I get serviced at this dealer, and I can tell you that they really take care of you here, from the friendly smiles to the complemary coffee. the prices are great and so are they. They are extreamly knowledgeable on all of there products and are always willing to help. I want to say thank you so much. I will continue to keep coming back.

Daniel was straight forward and direct when discussing... - gldcfp14

Daniel was straight forward and direct when discussing the details of buying my new car. It was a pleasant experience which hasn't happened very often when i buy cars.