272 New Mexico SRT Service Centers

I purchased a car from Mrs price she was something when - johnphoenix35

I purchased a car from Mrs price she was something when the car for towed into town a month later with service engine light and blown part .. I land up paying for the repair which I shouldn't.. the service advisor named josh release insisted it was resetting itself ? .. malfunction light pops on afterwards.. from service light to malfunction light ....now I have more issues . I take it back two weeks later josh calls and tell me they can't fix it and I have to take it to bmw and pay to fix it cause they can't do anything else wow .. so I bought a car with a 6 month 6000 mile which ever comes first .. well it doesn't cover anything on a used car? Customer must get extended warranty to cover cost associated with unforeseen issues.. ?

Your dealership has the most rude service manager... - Rosstapia

Your dealership has the most rude service manager (Anthony) and sales manager (Tony Lujan) I have ever come in contact with. I took my VW Tiguan which I purchased here in Santa Fe for warranty service on the timing chain. I left my car there and called Anthony a week later to get an up date. Anthony then in a very frustrated voice told me that he had told me that they were very busy and he would call me when they had done the diagnosis. He never said that to me and that is why I called to inquire about my car. We got into an argument and he told me that he did not want to work on my car any more and for me to pick up my car or he would put it out in the street. I then went over to the dealership and spoke with Tony Lujan about Anthony. He told me he would get to the bottom of this situation and would call me back. He called me back a week later and told me to pick up my car because they were refusing to work on it. I asked to speak witki the general manager but never got to talk to him. I had my car towed to my regular mechanic and will never step into any of García Dealerships ever again. Again he worst service and communication I have ever encountered.

Emily was top-notch. - susanpool22

Emily was top-notch. Best trading experience that I have had. Will be a returning customer and I will recommend her to all my friends. Gold Star to Hamilton and all the staff.

I really enjoy coming to the Hyundai dealership I... - Cassandra

I really enjoy coming to the Hyundai dealership I purchased my car a lil over 3 years ago and I still do not let anyone else service my car they treat you so well here just like your family ❤️

Nicole White was very helpful when I went in to get my... - tydalt10

Nicole White was very helpful when I went in to get my vehicle serviced and to order a few parts. She had excellent customer service!

Service department needs work. - jordanzu

Service department needs work. Still waiting to hear back about getting 4runner fixed. No callback

If you want a dealership who will support you over the... - ES00

If you want a dealership who will support you over the life of your vehicle - do NOT go here. This dealership has been in decline for years. It is sad to see. I strongly advise you NOT to take your business to them. Their service is atrocious. They cannot turn vehicles quickly, mislead you on their service timelines, will not return calls, are not proactive, are unresponsive, have massive employee turnover (not surprising) and are impossible to work with. Myself and others have repeatedly been lied to, ignored and denied timely repairs. Do NOT go here.

More expensive, just because it's Aztec? - Sadie

I went in to their service center to get a quote on installing a part on my Chevy truck. 84 bucks. Went to the Chevy dealership (Webb) in Farmington, was quoted 47 dollars for the very same job. I don't know if it's just because they are in Aztec, but the price difference is downright insulting. I wouldn't get a tire changed at this place. Now I only use the dealer in Farmington. Its worth the drive!

I have a 2015 Forrester purchased at this dealership and... - aidacra

I have a 2015 Forrester purchased at this dealership and serviced there regularly. Recently I left it for oil change and overall check-up prior to a long trip this coming week. When I was told the car was ready, I picked it up - only to find that there was a potential major issue that was noted - so I had to go back. Before doing so I talked with Ted Nime, who is the dealership's director of operations. He verified with the technician that the problem needed to be addressed, told me to not worry about an appointment, got the work done (including having to remove/reinstall the transmission), and, much to my surprise, waived the customary charges as a goodwill gesture. THAT is how a dealership keeps happy customers. I don't give an "excellent" rating solely because the person calling me to say the car was ready ought to have read the report that said an additional hour was needed to check out a potential problem, as I'd left the car there for the day.