273 New Mexico SRT Service Centers

Dealer provides excellent service. - Davidapodaca

Dealer provides excellent service. Service agent delivered as promised. Service was timely. Scheduling was flexible

Took my F150 in for a major recall. Robbie, Raul, and... - RLG

Took my F150 in for a major recall. Robbie, Raul, and Steve were awesome. I told them upfront I was going to review the work as last recall was a total disaster, they said Tommy is very particular about his work and not to worry. They were right, all was correct and looked great.

Nile And the service team at Porsche of Albuquerque give - Tonyf

Nile And the service team at Porsche of Albuquerque give me the confidence to continue purchasing Porsche vehicles. While the sales experience is important some would argue (myself included) that the service experience is even more crucial in creating brand loyalty, as you spend more time with service than sales over the life of your vehicle. It’s important to trust and have confidence in the work being done as well as to be treated the way it feels to drive a Porsche and I can confidently say the service team delivered on those marks. Thank you and keep up the great work!

Horrible service and persistant lies - Viceroy

I broke down and had my vehicle brought there because they said they had the parts. On the first day, they diagnosed the problem and said they needed to buy the parts and required that I pay for them up front. Day two they said the parts weren't in and they needed to do further diagnostics. Day three they said they weren't sure if they had the parts or not but didn't have the time to do he diagnostics. Day four they were closed, but assured me they would have the diagnostics done and I would be on the road on day 5. Day 5 they told me they didn't do the diagnotics and if I wasn't satisfied with their work I could take the vehicle--which was partially taken apart--somewhere else. I didn't know how to deal with it so it stayed there. Day 6 they assured me the work would be completed and it wasn't. Day 7 I was told they were 99 percent sure they'd have the work done. Day 8, in the late afternoon, they did the work. They supposedly found something else wrong and replaced the part but never showed me the supposed broken part. Day 9 I got the vehicle back. Day 10 I had to take it to a different shop because they screwed up the work they did on Day 8. They lied to me through out the process and the work performed. They also said they would give me a partial refund which was also a lie. DO NOT TAKE YOU VEHICLE HERE FOR REPAIR.

Seth in service department was great and easy to work - nickstrunk

Seth in service department was great and easy to work with. I will be returning for my next service needs on my vehicle

They don’t pull the skid plates when doing oil changes - Mike

They don’t pull the skid plates when doing oil changes and make a mess. They charge a 10% shop supply on oil changes and lie to your face and say for make them charge it. They do a poor job inspecting tires, all four of my tires had a different PSI in them.