2,435 New York CODA Service Centers

I broke down while passing through town. - yo.dukr

I broke down while passing through town. Lia was closest. It turned out to be one of the best experiences I've ever had with a Jeep dealership. Freddy Estrada was my first contact. He could have made this a very different experience for me knowing his techs had a packed schedule. Instead, he listened intently, asked clarifying questions, and then brought my case to his boss. Dmitri then fixed my Jeep himself without hesitation and I was back on the road within a few hours. I also noticed something else while there: these folks genuinely care about one another like family, and care about the quality of their work in the same way. Everything done to my Jeep was clearly explained to me with patience and a sincere desire to share knowledge to be helpful rather than condescending annoyance. If you are ever in the greater Albany, NY area and even just have a question about your vehicle, give Freddy Estrada a call first to save yourself time by getting the right assessment the first time.

I had a Fuel Pump replaced (due to a Honda Safety recall) - Joe M

I had a Fuel Pump replaced (due to a Honda Safety recall) and a NYS Inspection on my 2019 Honda CR-V at Lia Honda on May 16th. I have been doing business with Lia Honda since 2008 and have been extremely satisfied with both their Sales and Service departments. This visit was no exception. My Service Advisor, Kevin Feldman, was courteous, professional and kept me informed on the service status through completion. It is customer service like Kevin Feldman’s that keep me coming back to Lia Honda for all my Honda sales and service needs.

Susan Kelly was very helpful and made sure I got what - Bullockkelly14

Susan Kelly was very helpful and made sure I got what needed to be done, very accurate on my waiting time also,made my visit more pleasant

Did what i requested got the car in good shape no - Walterbejger

Did what i requested got the car in good shape no complaints and would come back

Sami Wood is excellent with customer service . - luuluyennguoi

Sami Wood is excellent with customer service .he is nice, polite, and professional.thank you for all your help

Friendly employees. - Burwest

Friendly employees. Very Clean. Nice and comfortable waiting area. Nice out doors for walk while waiting.

Lia Toyota made it easy to schedule or change a Service - rhodakrat

Lia Toyota made it easy to schedule or change a Service appointment. I have a 2003 Avalon that stays in excellent condition with occasional necessary repairs and maintenance. My recent Service Rep, Brittany Trabona, was so helpful to me dealing with unusual car problems. She explained the process and time frame for solving the problems, and texted me with repair status updates while I waited. I was amazed that she brought the mechanic working on my vehicle to the Waiting Room so that together we could consult on the repair status and next steps; I never had contact with the mechanic before. This was reassuring to me, and required a follow-up appt after Lia received parts that had to be ordered. Brittany worked with me efficiently during the follow-up as well. I highly recommend Lia Toyota for Service.

It was a good experience except it was an extended - suebrownstein

It was a good experience except it was an extended warranty matter and they wanted to charge me over $100 “diagnostic fee”. It was taken off once we complained about it.

I have been taken care of very quickly and efficiently. - Irishgirl

I have been taken care of very quickly and efficiently. They were very nice and able to reach out to Honda for my transmission failure on my new car

Joe Wiley was very helpful in getting my car serviced. - suecfre

Joe Wiley was very helpful in getting my car serviced. He communicated with me through the process. He was very helpful and honest.

Service was Great ! - trikid88

Service was Great ! Love my Rogue and I purchased another one while waiting!Henry was the Best!

Have a Ram 1500 Eco Diesel and a Ram 2500 Hemi and both - Muthig

Have a Ram 1500 Eco Diesel and a Ram 2500 Hemi and both serviced at Suresky’s. The service department is amazing, They serviced my trucks like they were a priority, Then they went beyond the reason the truck was there, doing a complete inspection including a video and description of things I had no expectation of such as tire tread, brake pad thickness, looking for oil leaks and fluids checks. Getting a time to get service, cost of repair, and the communication of all was beyond expectation. Got more than I paid for and a good reason to buy from Suresky.

Excellent service easy to set up the appointment Recall - Nysp618

Excellent service easy to set up the appointment Recall was to take about 3 to 4 hours and did

my service has always been handled professionally and - BJLEONARD22

my service has always been handled professionally and with great results. I appreciate the Volvo service team immensely

You get what you expect from a luxury dealership. - NMarlin

You get what you expect from a luxury dealership. Professionalism, timely, and treat you like you’re a customer for the first time.

I would like to extol service manager Kate Fink. - Truegrit021

I would like to extol service manager Kate Fink. She went above and beyond on getting our 2024 Buick’s electrical issues resolved. If it weren’t for Kate’s can do attitude and knowledgeable communication. I would have left the dealership forever. In fact due to Kate’s diligence. I actually bought a new 2025 GMC Terrain from her dealership! Many thanks Kate Fink. Your the best Service Manager I have ever worked with!!!

I have been with this company 25 years. - missrambo7

I have been with this company 25 years. I have purchased my last two vehicles from them and had it serviced only from Nissan West Herr in orchard park. The service department is trust worthy and I am very pleased with the performance on my vehicle. The employees are professional, friendly and courteous. I must say they are the best in town. I trust their workmanship. I am continuing to do business with Nissan West Herr in Orchard Park. I feel at ease when I take my vehicle in for service. As I had stated they are trustworthy,professional and knowledgeable. It is like visiting my extended family when I take my Nissan vehicle to have it serviced. I am very pleased for this company exists.

John Madden was extremely helpful and put everything in - Jack

John Madden was extremely helpful and put everything in place to deal with a tire issue with Rogue lease that happened to be minutes before closing on a Saturday. Joe in service was extremely efficient and helpful to get me safely back on the road. Each of them made my wife and I comfortable and treated us like "family"!

As a single senior your customer service at West Herr is - jcarps90@aol.com

As a single senior your customer service at West Herr is invaluable! Your vehicles are the safest and one of the best on the road and all employees represent the highest level of professionalism!

They walked me thru my whole car buying experience. - upstateupstart

They walked me thru my whole car buying experience. All the staff was very personable. They took their time and explained everything when I bought my Legacy a few months ago. Recently, I had to take it in for a small tire issue and the service team of Nick and Carli helped me get it all sorted. Carli made sure I got the repair made and taken care of by warranty, and even explained some of the tech the service department uses to connect with customers. I really appreciate that all the staff takes the time to help and explain things. Its nice to have service at a dealership I can trust.

I've been coming to the same dealership for 20 years. - Jeslocomb

I've been coming to the same dealership for 20 years. I've purchased two cars during those 20 years and always experienced courteous service when talking to the service department and talking to the sales department. Recently i bought my third car. I went in to buy tires and but left with a car and one I am is very happy with. I had been thing for a year about a new car. I had been talking off and on to Paul Williams. He's was supportive while I worked through the times I wasn't yet ready to choose a car. I came in the dealership for tires but though I had no appointment, i hadn't called before arriving, Paul roled out the carpet. And did so with excellent service.

My service advisor (Allison Gordon) confirmed my - KJ’s A5 coupe

My service advisor (Allison Gordon) confirmed my appointment details, kept me updated, and let me know that the engine error code I had been seeing had been verified as part of a tech bulletin. Best of all for me was that the corrective actions were covered under warranty. Very professionally handled and I left a happy Audi customer.

Naomi Martinez , was great. - sea minx

Naomi Martinez , was great. Courteous , knowledgable and gracious. The facility was clean and comfortable. Although unseen the mechanics were timely completing the work on my car.

Amber Demmin was extremely helpful in getting my car - Michaelsalmon480

Amber Demmin was extremely helpful in getting my car serviced around my travel schedule. After having trouble at other VW dealers I have been extremely happy with the support from the team at Basil CW.

Exceptional service at Browns Jeep! - marvingoldfarb

Exceptional service at Browns Jeep!!! Friendly staff, prompt attention, and clear communication throughout, smooth and stress-free. Highly recommend for a hassle-free experience!

Anytime I have come to this dealership they have always - Skotsman

Anytime I have come to this dealership they have always been real nice and the service was great.

Easy appointment, quick and thirough survice. - Dennispaese

Easy appointment, quick and thirough survice. People in the service department take good care of you.

I highly recommend this dealership. - MKMOY2012

I highly recommend this dealership. The sales people are actually there to help you and not just try to make a sale. My sales guy is Barry, who is very personable and ready to help. The service department is very competent.

Easy online service scheduling, polite staff, and very - jberry2

Easy online service scheduling, polite staff, and very quick service. They even washed my vehicle for me!

Mike the service advisor and Erick the corvette mechanic - michaelpbar

Mike the service advisor and Erick the corvette mechanic are true professionals. Im very satisfied with the professional manner i was afforded.