2,440 New York CODA Service Centers

Friendly as friendly can be. Extremely accommodating. ... - Giddy

Friendly as friendly can be. Extremely accommodating. The great thing about being in a small community is they treat everyone fairly! The treat everyone like a neighbor - maybe it is because it is a small community, but they just do.

What a site and what great service! - Danny382

I was skeptical at first, but after speaking with one of the lease specialists I assured that I will be getting what was promised! And I did, leased a brand new maxima at the best deal! Great service and quick and easy! thank you guys!

In Feb of 2021 I purchased an Audi A4. - PeterP

In Feb of 2021 I purchased an Audi A4. I started at this dealer. While they had a great inventory, the sales person was pretty bad. Both socially and professionally. He had not real people skills and on top of that pretty much misled me as to the price. Price was X but then when he sent paperwork it was X plus 1000 or more for "fees". I bought a pretty good A4 at a lower price with less mileage from CarMax. I decided to give Audi of Manhattan another try via their service center. While for the most part its been ok, they now dont take Amex. And if you use another credit card they charge 3% more because thats what they get charged (by visa MC etc). Some of the folks in service act as if you are bothering them. Well Service is the first step to a new sale. Which now I will take elsewhere

Simply stated, I believe they seriously tried to rip me - redavide

Simply stated, I believe they seriously tried to rip me off. First, they tried to charge me $600 for a 30,000 mile service even though I had pre-paid for it when I first leased the car from them. When I made the appointment, they correctly told me that their records showed I had already paid for the service and that there would be no charge. However, when I went to pick the car up, they insisted that they had no record of my prepayment and made me pay $600 for the servicing. Then I found the original receipt at home and sent it to them. They took around 3-4 weeks to "process the refund." Additionally, when I picked the car up, they told me that the technician said that the car needed a brake job for a cost of $1,600. I declined and the next time I brought the car to my local mechanic, several thousand miles later, he told me that the brakes weren't even close to needing a brake job and had at least 25,000 miles left on them. So, the long and the short of it is that they wrongly tried to get $2,200 out of me in a single visit. Obviously, I never went back.

Simply amazing dealership - John S

Once again I am writing to say how amazed I am with the level of customer service from this dealership. From the sales department (Marykate and Tara) to the GM they are all a class act. They put customer satisfaction and relationships before profit and that is hard to find these days. This dealership understands how to keep customers coming back. Thank you all again!!

Orleans Ford is the place to go for service and a new... - Cody

Orleans Ford is the place to go for service and a new vehicle. Amazing customer service. Highly recommend. Very clean location and very nice staff

Help! To the rescue! - Panicked

I was returning home from a shopping trip to Saratoga and my transmission / gears weren't shifting correctly. I panicked, pulled the car over, and called my regular dealer. They couldn't see me for 5 days but he recommended Stephens in Greenwich. I called immediately and was able to bring my car in for service the next morning. I was able to get the earliest morning appointment in case I needed to order a part. Luckily the problem was fixed within an hour. The service team was incredibly helpful, knowledgeable and courteous. I plan on continuing to servicie my vehicle there .

Express means express - GaryS.

Made an appointment for "first thing in the morning" for routine service. Started a cup of coffee and replied to some business emails and before the coffee was gone was told my car was ready. Service Advisor Jeffrey Urbina reviewed the check list, I paid a very fair price and was on my way to the office. It was truely express service. Thanks for the great start to the day.