2,440 New York Ford/1000 Service Centers

Scheduled a time to have the transmission serviced in my - Johngalt1060

Scheduled a time to have the transmission serviced in my 2020 GMC Denali and expected to have the fluid changed and internal filter replaced. Instead, they only changed the fluid and did NOT replace the transmission filter. I spoke to the service manager, who would not provide his full name (Scott) and he said it wasn’t necessary to replace the filter because they flushed the entire system with a detergent. My GMC service manual calls for a fluid and filter change every 45,000 miles. I will never use the service department at Davidson GMC again. I wasted $400.

Friendly, FAST, Efficient Service!!!! Had the Buick and... - Andy

Friendly, FAST, Efficient Service!!!! Had the Buick and the Cadillac serviced within the past month and each time it was a pleasure!!!!! Following the rules of preventing the viral spread was very apparent.....that'sanother reason for putting my mind at ease and feeling comfortable while awaiting service!!!! Great doing business at Davidson!!!!!!

Well it's that time of year again when this dealership - Sandyqcar

Well it's that time of year again when this dealership will start having their classic car meet ups and I need to post what they did with my classic car. I have a mustang gt that had a recall for an air bag. I made the unfortunate mistake of taking my little slice of heaven to this horrible dealship for the recall. Drove my car in with NO airbag light on the dash. Picked up my car about 5 minutes before the service department closed. Drove down the road about 3 miles and noticed that my airbag light was now ON on the dash. Drove back the next day and was told that they'd have to take the entire dashboard apart and that would cost me $317. Then they would have to find the problem. They said that it most likely would be the wiring harness and to fix that I'd be charged. Well, the wiring harness must have been fine when I brought it in and while they were in there taking care of the recall they screwed it up. I called Ford and got the run around because these jerks had already claimed their money for the recall fix. Needless to say that the airbag light is still on. Every year around their little classic car meet up and with the Nationals soon approaching I NEED to let you all know who and what these people are. BEWARE! If you have a classic or any car that you cherish stay as far away from this con shop as you possibly can!!!! See my review again next year. Screw me once and I WILL NOT let you do it to anyone else. Apparently because I was a woman they thought that I was some kind of a dummy. I've done thousands of repairs on cars and have done a lot of modifications on this car that I'm referring to. I DID NOT however ever take the dash apart or have ever been anywhere near the wiring harness that is connected to the airbag. I'm no dummy and from now until the day I die or this crappie place shuts down they will receive a review every year stating the above. Ok now on to a Google review and any other review sites that I can find. Please take my advice before you become their next victim

Great experience with woman at service desk, service - Haws

Great experience with woman at service desk, service manager and the lead mechanic. My Chevy bolt computer was going nuts and the staff responded in a way I’m not accustomed to. They jumped right on it, saw there was a recall and got me in immediately. Problem solved. Great experience with Jenny and her staff. Thank you.

Not thrilled with this particular experience. - Adelong101

Not thrilled with this particular experience. My wife brought our 2018 CRV in for some recall work and to have a noise checked that was coming from the front right tire of the vehicle. The recall work went fine, but the inspection of the noise led to the brakes. There was noted "uneven" wear on the front right brake. They noted that the pad used was an aftermarket pad, and then recommended a complete replacement of ALL pads and rotors, and even told my wife and me (on two separate occasions no less, once in person and once on the phone) that the vehicle wasn't necessarily safe to drive. The job was quoted at bit over $1000. We decided to seek out a second opinion and went with a long established mechanic in our town. He inspected all brakes - pads, rotors, calipers - and noted that nothing was wrong with anything, other than maybe needing a clean and lube job. He informed us that the brakes had a good year of life left in all of them. I've gotta say, that's some sketchy stuff on Della Honda's part. Aside from factory recall work, they will NOT be receiving any business from us going forward. Even then, we will likely seek out another dealership, first. 100% DO NOT recommend this service. Recommending an unnecessary $1000 job?! Seriously?! The Della Bellas need to do better

The vehicle repair service as well as those that work in - adkslogcabin

The vehicle repair service as well as those that work in the service center are subpar at best . Training on how to treat customers with honesty and kindness would help all those in the service center . Our family will no longer be purchasing or taking vehicles for repair . However we use D’ELLA GMC and have for years for our GMC’s the staff and service team and their work is outstanding !

If I could rate below a 1 star I would. - Susie

If I could rate below a 1 star I would. I had a very stressful experience going in to get my brakes fixed. Quoted thousands of dollars later, I asked for a trade in offer to avoid spending so much money on my van to get fixed. The sales associate was awful and not much help. I test drove a Hylander and when I came back, they fixed part of the brakes and charged me a $1000.00 after I told them I did not want it fixed because I was looking for a trade in. Their lack of communication and decency cost me heartache and frustration. I ended up at the Lia dealership across the street and they were incredible. I traded my van in with them and I will never, ever step foot into the awful Toyota dealership ever again.