2,440 New York Nissan/1000 Service Centers

KiPo Suzuki is an awesome dealership Iam on my second... - holly12163

KiPo Suzuki is an awesome dealership Iam on my second vehicle from them. the Service Department is great they when you call with an issue they do their very best to get your vehcile in as soon as possible. They clearly and concisely explain issues with your vehicle and offer options to rectify the issue. They are a great team and have a strong focus on providing great customer service which they always do. This is an excellent dearlership!

2010 HHR ignition recall - ksturm331

Overall I was satisfied with my experience. I brought in my 2010 HHR for ignition recall. I would have rated 5 stars and a 10 but they could have been more honest with the estimated time to complete the work. The service writer said about an hour to an hour and a half but it wasn't ready until 3 hours after I dropped it off.

Rude, pushy, crass and unprofessional. The sales manager... - Wayne

Rude, pushy, crass and unprofessional. The sales manager used the F word in casual conversation the fist time he met me and my wife - as though it’s socially acceptable and expected. The young salesman found several vehicles that were not specifically what we were looking for, and kicked the door and thanked us for wasting his time when we didn’t buy one (at best 60K). We went to Don’s Ford in Utica and were treated like VIPs.

The car (2000 Cougar) has been an unreliable defective... - jpolicke

The car (2000 Cougar) has been an unreliable defective xxx, so I've had plenty of opportunities to deal with the service dept. In my expereience L&B is the only shop that can reliably diagnose problems. OK, they did miss one factory bullletin, but in all other cases they got it right. Joe is a great advisor - friendly, responsive, accomodating, and helpful. He makes an already annoying situation as bearable as possible. I'm by now totally turned off to Ford product and will be shopping elsewhere; Joe and the L&B service dept. will be the one thing I miss.

Excellent service. Have purchased at least 7 vehicles... - mlinckscpa

Excellent service. Have purchased at least 7 vehicles from them over the last 15 years. We will continue to go back to them going forward.

I brought my car in for service and Jasmine Fernandez was - john.kozey

I brought my car in for service and Jasmine Fernandez was sooo polite, knowledgeable and efficient in setting up my service and keeping me up on the status of my service by text. Jasmine really helped me understand the diagnostic and service processes, and helped manage my expectations.

Service - Meltz4465

Lisa and team are amazing.. I will only service my vehicles with you going forward despite the fact that I live in a Manhattan.. Your service is exemplary and the inconvenience of location is way overdone by the pleasant experience

Dealer has done nothing but bent over backwards to help... - putski61

Dealer has done nothing but bent over backwards to help me and my family . It's hard to find a better experience when it comes to sales and service in my book

terrible - droptheloanlarry

This particular dealership has been THE ABSOLUTE WORST dealership I've ever been to. they stole things out of my car when I took it there for service, overcharged me for said service, then not 10 miles away from the dealership the engine becomes useless and has been drained of oil and coolant. the worst part is this guy won't do anything without giving me that bull crap "well bring it in and we'll see what we can do for ya" cause that's how I ended up getting charged over 400 dollars for a starter replacement before I even made it past 2500 miles.