198 New York Ram Service Centers

I came here today to get service for my car. - Junho

I came here today to get service for my car. I have been driving for many years and have visited many service centers. I had many bad experiences before, so I did not trust service centers. But this time was very different. Two service advisors, Larry Biehl and Tim Biehl, changed my mind. They gave me the best service and made me feel comfortable. Now, I trust this place again. I can buy a car and get service at Smith Haven Jeep without worry. I am very, very thankful to both of them!

Great service taking care of good communication will - Frankie

Great service taking care of good communication will definitely be back and recommend to everyone

Made appt 2 weeks ago for 2 diagnostic issues. - 2017 Jeep Grand Cherokee

Made appt 2 weeks ago for 2 diagnostic issues. Told by advir Domenic, that expecting diagnosis today was "unreasonable". Expecting service on the date of an appointment is unreasonable!!!!????

This for the review of after sales support which is - Krelin

This for the review of after sales support which is service advisor William Wenzel, who I think a real trooper , his the only guy working to processes and following up if your car needs is on time, I have cv axle and engine light fix, also to all the legit mechanics of inwood ram, keep up the good work.

Your parts department manager Marsello Locasto was very - Mariejaros55marie

Your parts department manager Marsello Locasto was very professional, helpful, and went above and beyond the services that most parts department would do. You have a star in this worker at Huntington Jeep.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

My car was picked up from my home and a loaner was given, - jkeable

My car was picked up from my home and a loaner was given, so I didn't have to figure out how I was going to get to work and then back to a dealership to pick up my car. Super super helpful and very much appreciated!

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

I will no longer do business with this dealership, they - Marp3445

I will no longer do business with this dealership, they had my ram for almost 5 months and after spending over 5,000.00 dollars was told by the service manager that they hope to never see us again and asked us if we knew where the Mathews dealership was so we could take our future business dealings there, we have made several attempts to speak to Mark Dell about this issue and he does not return our calls, so at this point I will be contacting the Attorney Generals office and filing a formal complaint and the fact that I belong to a couple of car clubs I will be passing on my experience with a lot of friends, bad news travels fast.

One of the worst customer service engagements I have - pcannonsr1

One of the worst customer service engagements I have experienced with both the Asst. Manager and Service Manager. Now Bob Johnson CJDR neither person knows how to "delight the customer". The phone experience was so rotton I will never take my vehicle there for service.....

Aaron in service was awesome for an issue on my Ram truck - Dwhansen

Aaron in service was awesome for an issue on my Ram truck due to flat battery. He squeezed me in without an appointment and did not charge me to resolve the issue

A horrible experience that has made me doubt the honesty - bakkie

A horrible experience that has made me doubt the honesty of everyone. 6 hours from home our RV failed to start and the emergency brake stuck. After many hours we got a tow to this dealer. It was a Sunday and due to a medical appointment we left it and communicated via phone. It needed a battery and the brake issue was user error. They claimed to have run diagnostics to make sure all was in order... $360. This was after telling us initially that the diagnostic fee would be $180, and after another call it would be 1.5, i.e. $270. They put in a battery. They said it cost $675,. We are in our 70's, questioned the cost but noooo, that is the price. We have asked at other dealers and shops. $675 is absurd. They also charged $80 for installing the battery. A total bill of $1,193.70 We feel abused by this group.. Never take your vehicle to this place. Obviously, when they have you over a barrel, advantage is taken.

Worst experience ever! - Truckguy

Don't expect your service to be done in a timly manner unless you bought the vehicle from them! Made an appointment several weeks in advance, general maintenance, when i dropped it off, i inquired about a time frame, i was told there were cars in front of me and that they had the day to complete the service. My appointment was first thing in the morning. I complained to the manager and his first question was where did you buy the vehicle. I bought a Dodge, I was looking for Dodge Service Work. I'll never go there again.

I had a fantastic experience at United Jeep in Bay Ridge, - Emil Kostov

I had a fantastic experience at United Jeep in Bay Ridge, where the service staff went above and beyond to make me feel welcome and valued. I want to give a special shoutout to the lady with the amazing hairstyle and her coworker at the reception, though I regretfully forgot their names. Despite arriving an hour late due to the heavy rain that Saturday morning(03/23), the staff remained absolutely professional and friendly. They offered me a delicious coffee in their Guest's Lounge and engaged me in a pleasant conversation while my vehicle was being serviced. I was initially concerned about being a last-minute customer, but my worries disappeared as the staff handled everything smoothly and stress-free. The facility itself is ultra clean, modern, and spacious, providing a comfortable atmosphere for customers. I had a recall and oil change alerts and was pleasantly surprised by the complimentary oil change as a new customer. This experience has restored my trust in the brand dealerships, and I will be returning for future services. Thank you to the entire team at United Jeep for a job well done, and I look forward to seeing you all again soon. Highly recommended!

Mark Hoch the GM went over and above to help me with the - RickL51

Mark Hoch the GM went over and above to help me with the issues I was having with my Jeep. He had Chris Bridge take the reins to see that all the work was completed and it was. Couldn't ask for two nicer people to work with. Thanks, guys. Rick Leaf

Car in shop 3 days, they couldn’t figure out what’s wrong - Jason

Car in shop 3 days, they couldn’t figure out what’s wrong , took engine apart and left it like that , had to have it towed because of incompetency and poor arrogant service , paid a fortune for nothing on top of it all. Later my mechanic fixed the car within half a day for less that the amount I paid them.

Did not solve problem of vehicle. - Beejasewicz

Did not solve problem of vehicle. Cost me $2000 to fix from another vehicle shop.