2,440 New York Rivian/1000 Service Centers

This review is for your service department. - Evie

This review is for your service department. Ryan O'Flaherty is a superb service agent. I recently got my 2016 golfsportswagon waterpump replaced and he called my extended warranty provider and explained everything that was being done to the car and how it was covered. This may seem silly but after going to mid hudson volkswagen and having the service person refuse to call and xx me about what my problem was I am glad I drove 40 min out of my way to Compass. Thank you again Ryan and I be back for my oil change.

Great Dealership . - Philip James Jarosz

They don't sell you a car here, they help you buy one. Great sales people, explain everything to you and your the budget that you have to work with. Sales Manager checks the paperwork and doesn't hold you hostage for hours on end to approve or disapprove a sale. Best Service, that I've found in local dealerships. Tony and Steve, treat you with respect, and if your retired, they'll help you spread your service appointments, unless your vehicle needs immediate attention for safety. They do check for recalls and service bulletins to make your vehicle runs in top condition through all seasons. Parts staff and mechanics are customer friendly, as are the women in accounting and appointment scheduling. You don't have to drive to Orchard Park. Lockport ,Clarence or East Amherst to find better sales and service than these employees and managers .

The best experience with Milea, purchase department made - robn328

The best experience with Milea, purchase department made it easy and stress free and the service department Linda and Danny great!! the service is impeccable.

Great service - myctshadaflood

Unfortunately after just 400 miles. The right front strut on my daughters impreza limited was defective. The Cracker jack technician diagnosed the problem and replaced the unit. This staff at Subaru has years of experience behind them. And give you what you would expect at a high end dealership, such as lexus. 5 stars for all involved.

Millennium Toyota was my first choice for dealership when - 3nancymms

Millennium Toyota was my first choice for dealership when buying my car with Mark Campbell and now leasing 18 years later for the first time. Edgar Gonzalez was friendly, professional and walked me through the entire process. He is a very thoughtful and thorough sales associate who listened to what I needed in my car and a sale was made that day. Maria was very thoughtful and thorough as well in the financial department. I’ve always been happy with the dealership, sales associates and service department at Millennium Toyota in Hempstead.

Got burned BAD at another dealer for service work. - Old Joe

Got burned BAD at another dealer for service work. Took a stab at this one. OUTSTANDING !!!!!!! Mechanic actually showed me the replaced parts ! Who does that anymore ???? The service department is run by seasoned professionals. Exactly what I was looking for. The Service Department runs like a well oiled swiss watch !!! Repair was perfect, and I'm a " perfectionist". Being a 40 + year mechanic myself, you turn into a " mechanic perfectionist ". Unfortunately, I'm too old now to do big jobs myself..,,,but the repair looks like I would have done it !!! I will NEVER go to another dealership for repair again. > They have me for life !!

Great service and sales experience. - Cadillacman

Great service and sales experience. Worth dealing with these folks. Love my new cadillac xt5

Ford had a recall on my 2018 edge. - Carlub58

Ford had a recall on my 2018 edge. Steve Murphy was great in getting the parts scheduling the replacement & getting us a loaner for 2 days. Thank You so much Steve

Never felt pressured - Danielletufano

I was unsure what I wanted to do for a car. I talked to Scott and he laid all my options out on the table! I never felt pressured at all! I was able to,make the right and smartest decision with his expertise!

As a service contract provider, we work with repair - Everything Breaks

As a service contract provider, we work with repair facilities across the country—and this one stood out. One of our mutual customers recently brought their vehicle in for repairs, and the team here completed the job quickly and efficiently especially Terrence, the service advisor. The customer was back on the road in less than 7 days. Excellent service and communication throughout the process—our customer couldn’t be happier.

I had previously purchased 3 Altima’s at Huntington... - Kate

I had previously purchased 3 Altima’s at Huntington Nissan but I had moved to Smithtown in Jul 2019 so when I purchased my 2019 Nissan Rogue in Jan 2020, I went to Smithtown Nissan since it is only 1 mile from where I live. BIGGEST mistake! Smithtown Nissan is HORRIBLE. I can’t begin to tell you the drama and issues I had with them in Jan/Feb 2020 and then again in Dec 2021. So I came to Huntington Nissan (30 min away as opposed to 1 mile). Wow, I so wish I had purchased my Rogue from Huntington. They are THE BEST! I dealt with Santiago in their service department. He was beyond helpful in working with my on my “free oil change/tire rotation” that I have a 3 year contract for but Smithtown would not honor it saying they didn’t sign it (they had changed ownership after I purchased my Rouge). But the company, Portfolio Protection, said I’m absolutely covered at ANY Nissan dealership for 3 years. So I called and was able to get it all taken care of at Huntington. I will continue to bring my business to Huntington and have told all my friends and family as well.. none of us will ever go to Smithtown again, we will always come to Huntington. THANK YOU SO MUCH for all of your help!!

I want to applaud the Service Manager at Nissan of - Rose

I want to applaud the Service Manager at Nissan of Yorktown Heights! His name Chris Risnes. He has only been there about 6 months. Although the business is about cars, he is about the people! I believe with his leadership, and modeling excellent customer service, this very low non- rating by the BBB, will not only improve, but excel. Chris went above and beyond to resolve a serious issue I had with my Nissan. I did not have transportation to the service department, and my car had the kind of problem that was a true safety issue. Chris did not delay, put off, make excuses, try to upsell, he went out of his way, came to where I live, left his car and took my car to the service department to be fixed. It took a day longer than he thought it might to get the part. He called me and let me know as soon as he knew. He called me the next day also to share an update. And he called when he was on his way back with my car. Elizabeth, who was at the service desk and took my call, also showed exemplary customer service ... she did not try and "get rid of me', listened to my story, and immediately went and talked to Chris, explained my story and he returned my call within a half hour. Both Chris and Elizabeth made me feel like they would find a solution, no matter what... not more obstacles. If your experince in the service department has felt lacking, prior to 6 months ago, please at least give those two folks a shot... they made all the difference in my experience as a customer needing assistance!

I took my car to get serviced and Jennifer, the assistant... - Jack Goodman

I took my car to get serviced and Jennifer, the assistant service manager, took excellent care of me. She provided wonderful service and made sure I was well taken care of. I have been purchasing cars from this dealership for many years now and I am always amazed by the service here. Jennifer is amazing and so are the rest of the employees here. Very satisfied customer

Excellent service and work, they finally got to the root - yogezmmm

Excellent service and work, they finally got to the root of the problem and fix it with out over charging me. I would recommend taking your car to NorthEast Acura!

Platinum Explorer 2020 - Eac1teach

Tom Otis, Tom Silon, and Lou Capone gave me a comparable vehicle to use while I waited for my car to be fixed. I have been a customer for 10 years, and would highly recommend this dealership for sales and repairs.

I went to Paddock service last Saturday for NYS my... - chapistero

I went to Paddock service last Saturday for NYS my attendant this time was David this guy is so professional and polite wonderful service from Paddock service thank you David for your dedication excellent customer service.

These guys are great! - deborah.murphy.50

We have been coming to them for the last few years for work on our vehicles. We have never had to wait to get in or get things fixed. There service department is excellent. They always ask you if you want the work done, before they do it, and how much it will cost. The other day I took my car in to have break work done, and was told I had a hole in my frame, that the car was totaled. I needed a car right away but could not really afford to have payments. They told me what their cheapest car was and within two hours I was driving it home. Guy Pellegrino is a very friendly and helpful person, as well as Mike in the service department. Would recommend this place to everyone. Very friendly atmosphere.

After a difficult experience with a sales rep I am - srosesr721

After a difficult experience with a sales rep I am pleased with the professionalis, timely response and resolution offered by Paul ( finance) Michael Martinez (dealership manager ) and Junior (used car manager). I am happy to give them my business as two generations of my family have bought 3 Honda vehicles dating back to 1999. Great job Honda Plaza Auto Mall. Thanks!

The service orientation and commitment to serving Gold - Adam_NJ

The service orientation and commitment to serving Gold Coast Porsche customers are truly exceptional. Mark Bennett, who handled my Cayenne service appointment, exceeded all expectations in assisting me. I am genuinely grateful for the outstanding service provided by the Gold Coast Porsche Service Team. When I called to inquire about the service sign on my Porsche Cayenne, Mark and the team efficiently explained the repair process and promptly procured the necessary parts. The entire experience was incredibly seamless. I highly recommend the service center of this Porsche dealership!