2,436 New York Rivian/1000 Service Centers

Always leave happy after having my Jeep worked on at... - Sablegirl1980

Always leave happy after having my Jeep worked on at Durochers. Had my oil changed and an inspection and was a quick, easy experience. A+

Amazing Service No Matter The Problem - chevy3999

Looking back, I can still remember the first time I brought my 2005 dodge neon in for service and how respectful and friendly Jamie Major was, as well as, how quick he was to get my car looked at and figure out what the problem was. After a couple times of bringing the automobile in for service I started to realize the only ones I trusted touching my car for repairs was the place I got it. I found that no matter how many times I brought my automobile in if there was any problem small or big they were always respectful and friendly and were always willing to fix the problem. Overall I can say that of all the places I know of that offer auto repair services I have never heard of any as friendly and respectful as Durocher's Service Center.

After reading about 25 reviews all of witch are negative - BROSARIO513

After reading about 25 reviews all of witch are negative I seen that the owner has no idea of how the customers are being treated, when all he can say is I'm sorry give me a call to get to the bottom of this, what he fails to realize is that he or someone change the company's website and a lot of information about the customers was left out so when, say someone that had been a customer for more 5 years no information about that person is available, but instead of checking out the system the owner rather listen to the same people that are causing the problem and that's why I'm going someplace else, I sold a vehicle that came from a nother dealer and when I asked they refused to answer, so, so much for customer service and when they do give you you are told about the survey and then you are told nothing less than a 10 is acceptable, boy how I wish I could get a survey to do, just hope that can reach at least one person today.

Service parts - Coupe de Ville

Scott Takacs was able to order electrical relays that were not in stock at any Jeep dealers or auto parts stores in the area or online either. He had the parts at 8 AM the next day. Even gave me discount pricing as well. Very friendly to work with. He took the time to look up the parts on the phone which I am sure can be difficult, especially when they have customers waiting for service in the store. Will defiantly go back for Mopar parts for quality and price and good service.

Total nightmare! Brought my daughter’s 2013 Kia Sorrento... - Midhudsonmobileinc

Total nightmare! Brought my daughter’s 2013 Kia Sorrento in this past summer for a recall on the motor. A new motor was installed in a timely fashion. While the vehicle was there, I asked if they could fix the air conditioning, which had stopped working. I agreed that it was no longer under warranty, and that I would pay for the repair, then the fun started. They kept the car for 2 mos, no loaner car because my daughter is only 18. They claimed that they had tested the entire system, and couldn’t find anything wrong, but the a/c still wouldn’t work. Wait, what??? Everything is fine but it won’t work?? So I got corporate Kia involved, and after getting the runaround from both , I finally was contacted by a Kia consumer affairs regional mgr, who said the case had been closed out by Dutchess Kia, and that they were not asking for any additional help from the corporate level. Nice of them right? So classes were about to begin, and my daughter needed her car back, so I reluctantly picked up the car, a/c still not working. Upon driving the car, my daughter found that the uvo radio wasn’t operating, including the backup camera and hands free phone. Called and left a msg, explaining what the problem was and said I would check the fuse and get back to them. The next day , the uvo system began working again. A few days later the oil pressure light came on, so we brought the car back and the new motor they had installed was found to be defective. It took another week or two, but they installed another new motor. They called and said that the car was ready, but that the uvo system had stopped working again, and that they checked the whole system and couldn’t find anything wrong, but the uvo system will not work and they can’t fix it. I picked up the car, and I was extremely upset at this point, but before taking further action, I decided to google the problem and see what I could find. It literally took me 5 minutes to find the answer and another 5 minutes to get the uvo system up and running again. This should tell you all you need to know about the quality of techs they have working at this dealership. I’ve owned a business in Dutchess cty. For 27 yrs. , and I’m going to make a point to tell everyone about this experience. I’ll never go there for anything ever again, and I will do exactly the opposite of recommending such a poor quality business.

We (my uncle and me) always trust this dealer to take - A Gunawan

We (my uncle and me) always trust this dealer to take care our Suburbans, if we have any issues, and Got it Fixed of course, honest people and great experience as always Thumbs up to Gary👍👍 Many Thanks

We leased three cars from this dealership and we couldn't... - Satisfied customer

We leased three cars from this dealership and we couldn't be happier! Thomas Picerno is an excellent sales consultant! We recommend East Hills Chevrolet!

Oil change and service - Aileen

Marc was very helpful...explained service options clearly but was not pushy in any way...just explained options and was correct about estimated wait time He was very friendly!

Just posted the following on Google Jamie Nussbaum, the - Ken D

Just posted the following on Google Jamie Nussbaum, the Service Manager at East Hills Subaru is an outstanding professional. I purchased my 2022 Subaru Outback at East Hills Subaru new in ‘22. I’ve been bringing my Outback to this dealer since it was new. Jamie Nussbaum has gone above and beyond insuring that my appointment is expeditiously processed along with a thorough inspection. His focus and attention to detail gives me the confidence that my vehicle is in its best operation range. I appreciate and I’m most grateful to have Jamie Nussbaum’s full support. I have one suggestion for East Hills Subaru. I would highly recommend a new protocol for all sales. I would have potential customers be introduced to Jamie Nussbaum. Most people do not trust “Car Salespeople “. The lack of trust and ultimately lack of confidence initiates a poor customer/dealer relationship. I believe this new protocol can bring your dealership to another level. Again, thanks Jamie Nussbaum for all you do for my family and all the people you serve. Finally, I must add Lori-Service Advisor (Exceptional Customer Service Experience) and Sandro (Most Outstanding Service Technician)- Lori and Sandro are first-class professionals!

I had a problem with the Subaru Forester 2021 that I... - lbajan1943

I had a problem with the Subaru Forester 2021 that I purchased in November of this year. No fault of Donaldson's but the part needed to fix it kept getting delayed. This was the only means of transportation for myself and my husband. Donaldson provided us with a rental car but after almost a month we went in only to find out the part still had not shipped and was probably another month out. At that time we spoke with Zack Fox, our Sales Rep and decided that we would trade our Forester in for another car. We also met with Steve Fulco, General Manager of Sales Operations and are very happy to say we are the proud owners of a 2021 Outback. Thank you for making this an easy transition and am really happy with the outcome. HAPPY ENDING!!!!!

This is my 4th vehicle I bought from East Hills all - Brendan

This is my 4th vehicle I bought from East Hills all because of the great service department. I live in Nassau Country and drive an hour each way to Sayville just to get my car serviced. Bill and his staff are knowledgeable, friendly, courteous. If it were not for their service department I would would not have bought my 2nd, 3rd and 4th vehicle from them. Keep up the great work!!

This is the worse car buying and service experience I... - Ther

This is the worse car buying and service experience I have every had. I will never purchase another car from Sun, The ladies in my office all feel the same way. I am a Reverend and all my congregants and Peers congregants will know to stay away from SUN. Therese Howington

Great bunch of people to buy a used car from! Very... - dbenedict2257

Great bunch of people to buy a used car from! Very positive experience! This is the second car that I've purchased from the King!