2,440 New York Rivian/1000 Service Centers

My name is Leonora. - Leonora Delmarco

My name is Leonora. I was referred to Karp Buick, in Rockville Center, NY, by my cousin, Dominick and I was so grateful that I was. My Husband, Leon and I were greeted by the Manager, Mike and the Salesman, Al.Both gentlemen, were very welcoming, gracious, knowledgeable and pleasant. They both made you feel very comfortable and answered any questions we had. We also met Andrew and Gil, who were very helpful, and professional as well. If you would like a pleasant no pressure experience when it comes to buying a new or used car, I highly recommend Karp Buick in Rockville Center.

Made a service appointment and told me it was "a simple - Unhappy Customer

Made a service appointment and told me it was "a simple job you'll be out in an hour.". This was important because I had a business meeting at 4 pm in Manhattan and needed to get home, showered, dressed, etc...Got there and was told " there is no way we can have it done." Asked to speak to the woman (I gave her name) who confirmed twice that I would be done in an hour but was conveniently told she was "not in today". Asked to speak to a manager to complain. They took my number and said he would call me. He never did. I called back at the end of the day and asked for his email. Clean place, polte people but they couldn't deliver what they promised. Rescheduled my service at another dealership. Sad.

Had an excellent service experience at KARP. - Singer

Had an excellent service experience at KARP. Mike Frohnhoefer was just amazing. Everything was smooth, fast and painless. Very impressed!

The service department is horrendous. - michelefeathers

The service department is horrendous.completely mismanaged, overbooked, incompetent. Not the service level expected from a Lucerne car brand.

Keeler Honda is great! - Meg J.

Keeler Honda is great! The Service Advisors, Mechanics and Sales professionals are always helpful and courteous. They go the extra mile to do their job!

Leslie went above and beyond in helping to find the - Alan.Connie79

Leslie went above and beyond in helping to find the perfect bonnet strips for my new electric Mini Cooper. And Kayla always greets me warmly and makes sure all my needs are met, from service appointments to loaner cars. Keeler provides excellent customer service!

I have always had good service here...last time Angelo in... - Audrey F

I have always had good service here...last time Angelo in service was more than accommodating and fair. Service Mgr.,Tammy is super. I never thought I would like and trust dealer service.

Great service and friendly staff always have had a great - dnjkcolopy@gmail.com

Great service and friendly staff always have had a great experience at Ken Barrett Chevrolet

Beware of the sales pitch for warranteed pre-owned and... - pesuep

Beware of the sales pitch for warranteed pre-owned and certified vehicles (read every little bit of fine print and ask every question imaginable). Our experience with this warrantee and with the dealership standing by it is weak. After less than a year of owning our vehicle, and $1500 of work done on the car, we are ready to go back to owning a foriegn car.

Irresponsible and unaccountable management at this - ShouldntHaveBeenRudeDan

Irresponsible and unaccountable management at this stealership. A scrap yard would be a better place to go for customer service and car help than Kia of East Syracuse. If you want your car stolen and vandalized this is the place for you!

2016 Highlander becomes very darty when driving in windy con - Highlander

We have a 2016 Toyota Highlander that is very very darty in windy conditions, the steering is very responsive and drives good under normal conditions but when the wind starts blowing you better pay attention the steering is so sensitive and light when the wind pushes and you need to correct I find that you over correct very easily. I think Toyota need to program the electric power steering to become stiffer at highway speed to help prevent over correcting in windy conditions.

KiPo Suzuki is an awesome dealership Iam on my second... - holly12163

KiPo Suzuki is an awesome dealership Iam on my second vehicle from them. the Service Department is great they when you call with an issue they do their very best to get your vehcile in as soon as possible. They clearly and concisely explain issues with your vehicle and offer options to rectify the issue. They are a great team and have a strong focus on providing great customer service which they always do. This is an excellent dearlership!

2010 HHR ignition recall - ksturm331

Overall I was satisfied with my experience. I brought in my 2010 HHR for ignition recall. I would have rated 5 stars and a 10 but they could have been more honest with the estimated time to complete the work. The service writer said about an hour to an hour and a half but it wasn't ready until 3 hours after I dropped it off.