2,440 New York Rivian/1000 Service Centers

We took our Mazda 3 here to have it's 60k mile check... - Winoxingmami

We took our Mazda 3 here to have it's 60k mile check done. We knew a few things would raise there attention but a good test of their service is will they see it and tell us. No they did not. No mention of the battery which could use changing and we've been told this by two other sources, and this was not one. One set of rotors need changing as my other set was replaced a year ago, no mention of this. And my kicker, I changed my oil to synthetic about four years ago and most places ask what type of oil since synthetic is becoming much more common. This place didn't and we failed to let them know (yes we admit failure) the mechanic never noticed and we didn't think about until we got home. I had to return after the holiday to have this changed at my expense because they took no fault. About $200+ later And we got a headache, two oil changes and the coolant flushed (supposedly) do not take your car here!!!

The staff at Paul Brown went out of their way to help us - LRC

The staff at Paul Brown went out of their way to help us learn about our Jeep Grand Cherokee. Nora has been extremely helpful and has given us time & instruction we really needed. Just had our first oil change from great service staff. Friendly workers who took time to review & explain actions taken.

Excellent service - Spenserdad

I recently had Peake take care of recalls on 2 of my Dodge vehicles. This was after having my local Dodge dealer give me a run around for several weeks on airbags. They got me in right away, and within a week both recalls were done. The service people are friendly and very helpful. When I need to buy a new truck, I will be looking at trucks here.

Cool Breeze - LeadersPlay2Win

Efficient. Thorough. Courteous. Authentic. Temps had been in the 80's and the air conditioner was blowing hot air. Other nearby dealerships told me the soonest appointment would be in two weeks. Pepe squeezed me in within two days. It was my first time there, and I was expecting a sprawling property because of its location. And while space seemed severely limited inside and out, the property is efficiently designed and seems to function well. But the people are what really set it apart. Their desire to help was as authentic as their smiles and words. From the man who first checked me to Sam, the Service Rep, to the staff walking back and forth between the showroom and the service area, everyone created a warm welcoming experience. The two and half hour wait seemed to fly by.