2,438 New York Rivian/1000 Service Centers

My tail lights would stop working intermittently on my - Sue

My tail lights would stop working intermittently on my F150 and took it to them to fix. They kept it 2 days and charged me $550 to fix a loose ground wire. They said they couldn't find the issue even though anyone else I told about my truck asked if I checked the ground wire. Common sense! When I complained about the price they offered a discount but I never got it. They took advantage of an older woman thinking I'm stupid and don't know. Avoid these crooks!!

Under no circumstances should you give this place ANY... - dagersh001

Under no circumstances should you give this place ANY business. The owners are non-responsive, and I don t think they care a whit about their customers. Its a shame, because their stock of cars is fabulous. But I would never let them touch my, or anyone else s, car ever again. Their workman ship is shoddy, and they left many important electrical systems unconnected after an interior restoration on my 1989 Porsche Targa (i.e. Driver s Window, mirrors). When confronted with the situation they claimed ignorance. When asked about a set missing floor mats that were not put back in the car, I was asked to please give them a week to find them. They constantly ducked further phone calls of inquiry, and have still not at this writing contacted me at all. Granted, new ones are under $200, but a lot of money was spent through them on this car. The Hamptons is a tough place to have your car maintained, but try to find one of the local garages to work on yours. These guys could not care for you in the least. Let some super-wealthy idiot use these guys, you should avoid them like the plague and go someplace that will at least return a phone call. I am only giving one star, because I cannot give them any less. Shame on you Aventura.

Wonderful staff at the service department. - Steph k

Wonderful staff at the service department. Also appreciated that I made an appointment and when I arrived, they actually took my vehicle right in without waiting.