2,438 New York SRT Service Centers

Excellent customer service - tlisa

All of the people at the service desk were helpful and friendly. Even my daughter (age 11) was impressed with how nice all the employees were.

I want to give high marks for a recent service - clbdrug9

I want to give high marks for a recent service appointment. I had to order the part, and then made the appointment to have it installed. It was a part that had a lifetime warranty I was told, so I was happy with the honesty in which the matter was handled. The service appointment went very smoothly. The service advisor, Charlene Russo, went out of her way to ensure a swift installation and completion of the job. Charlene was fantastic! The other people I spoke to there were also very helpful when I noticed a small issue after the fact, and it was taken care of quickly, and without question! I've always had trouble trusting other dealers' service department, but your service area gets high marks from me. Charlene and the rest of the staff, from parts to installation, were top notch, and will be a big consideration when I'm ready to purchase my next vehicle, and will easily recommend Tasca to others for that same reason Thank you!!!! Carl LaBianco

The staff was friendly, professional, and got everything - treece126

The staff was friendly, professional, and got everything done in a timely manner.The waiting area was clean and comfortable.

Overall great service from the first tume I stepped in to - Jlerum63

Overall great service from the first tume I stepped in to buy my car and picking up my car after the first oil change. Everybody was helpful and accomodating.

Mark - thank you to you and your service department for - sandrafitzy

Mark - thank you to you and your service department for always taking care of our 2019 Chevy Suburban (Batbus)! You are the best! The Fitzgerald Family

Service department is A+ - Scott

I purchased my Hyundai Santafe new from Towne many, many years ago. I've always brought it to them for major service and inspections. I've done brakes myself and had tires done elsewhere because of the brand of tire I wanted. Both the dealership as well as Hyundai have been extremely helpful and fair to me. They're flexible and I always have gotten a loaner from them. I don't feel that I was ever treated unfairly nor was I up-charged for repairs that I didn't need. They have even assisted me with out of warranty repairs that Huyndai covered. I hope that they can find a used vehicle that I want, or that I could afford another new car because I'd really like to do business with them again.

"Great Service Experience" - atcy

Heather was outstanding in the service department. She was diligent with calling to remind me that my first service was coming up on my 2020 Toyota Corolla. Heather was able to accommodate me with a same day evening appointment when I returned her call! She is friendly and professional. Also, when Heather's shift ended, she let me know that Mathew Riviera taking over for her and assisting me. Mathew Rivera was a pleasure to deal with too.

On my last service visit before turning in my 2019 Toyota - esslomka

On my last service visit before turning in my 2019 Toyota Camry XLE for a new Vehicle at the Same Dealership, I was very pleased to receive a modified Toyota Care servicing. Mohammed "Moe" is my Service Advisor in the Service Department after my previous Advisor moved on. As always, the vehicle was checked in for the appointment previously made. I was then brought to Mohammed to write up my service order on the car for it's 6 month Toyota Care which I kept up personally after the Complimentary one which was part of the vehicle care. Keeping it up assures the vehicle running well as it is monitored. Mohammed and I agreed what work should be included since the vehicle was going to be turned over to the dealership for purchase at the time of arranging the future new lease. I waited in the very comfortable waiting area with TV, comfortable furniture and also Comp Beverage Station. I was kept up to date on the progress of the repairs by another staff member. He was also informing the other customers of their vehicles. In about an hour or so Mohammed directed me to the Cashier. After paying, I was informed when the next service was suggested. I was directed to the parking lot which was informed I was heading to have my car ready. The car was brought to me at the gate. Another pleasant service visit to the Service Department at Toyota of Bay Ridge. I will continuing using the Service Department with the leasing of the new vehicle,

Needed a car inspection. Excellent service and always... - oceanbluebreeze1

Needed a car inspection. Excellent service and always gets the job done!!!! Thank you so much!!! Great dealership and will be leasing again with them!

Frank service manager was upfront, thorough and extremely - Riverak1930

Frank service manager was upfront, thorough and extremely professional. He returned every call and educated my sons vehicle. In short he was a beast. Frank for President!

Outstanding personal service begins as you enter the - Boaterruda

Outstanding personal service begins as you enter the dealership and continues long after you leave.

BEST DEALERSHIP I HAVE EVER WORKED WITH IN 40 YEARS OF - tntroc

BEST DEALERSHIP I HAVE EVER WORKED WITH IN 40 YEARS OF DRIVING!!!!! I chose Van Bortel for their honesty,value and superior service. If a dealer is scheduling several weeks out it usually means they provide honest and excellent service so EVERYONE wants to go there!!! If I need a New York State Inspection I know a whole year in advance and plan for it as responsible people should. I have also used their EXPRESS SERVICE without an appointment for simple services such as an inspection and oil changes and I LOVE IT!!!! To Mr 1 Star Negativity you should know they and all other dealers offer EXPRESS SERVICE quit being ENTITLED AND RUDE please be respectful!!!!

I brought my 2023 Subaru Ascent in for a braking issue - micro0812

I brought my 2023 Subaru Ascent in for a braking issue (grinding / pulsing) to Van Bortel after taking it to another Subaru dealer in our area. The previous shop wanted to apply a band aid fix and not address the core issue. Van Bortel assessed the issue and replaced defective parts against the vehicles warranty. All the staff were friendly and helpful, a loaner vehicle was provided. I was treated with respect and made me feel welcome. I wish I had bought my car there. All our future maintenance will be done at Van Bortel going forward.

First visit to this dealership Just put a new service - Tom.colyer

First visit to this dealership Just put a new service truck into operation. Minor confusion on programming a new key. Service advisor Charlotte Hines very helpful and turned a negative first impression into a positive one. Looking forward to long term relationship with Victor Chevrolet.

I cannot say enough fabulous things about the team at - cattrz

I cannot say enough fabulous things about the team at Victor Chrysler! The dealership is absolutely gorgeous. I recently had a service appointment, the service writer went above and beyond for me. I was updated throughout the entire appointment. During my wait, I was able to get some work completed on my laptop in their beautiful customer lounge. The whole experience was fantastic. I highly recommend this group.

It was our first experience with Chuck Dibble, however he... - JRFORBES19

It was our first experience with Chuck Dibble, however he was able to present our vehicle in a professional manner answering any questions we had.