2,438 New York SRT Service Centers

4 years now and each time the service has been excellent. - kdefili

4 years now and each time the service has been excellent. Would highly recommend this dealership. Many Thanks to Rhonda.

Quick timely service with recommended future service - steve d

Quick timely service with recommended future service recommended for SUV. Chris Grasso was my service agent.

The agent who served me, Dennis Raskin, was very helpful. - wditman

The agent who served me, Dennis Raskin, was very helpful. It surprised me that he even remembered serving me and my car a year ago! Dennis greeted me and my wife, and gave us a warm and friendly welcome. He gave us prompt and thoughtful feedback about our car and all the service offerings available. I appreciated his willingness to explain clearly everything about the service needs of my car, and I highly recommend him.

Both my sons and my daughter bought cars from LIA. - bigcraze55

Both my sons and my daughter bought cars from LIA. I leased a car and after four years I bought it. I have all my service done there. Excellent place to buy a vehicle.

They are very helpful and try to be accommodating. - Tracy Amsden

They are very helpful and try to be accommodating. Mike Bingham explains everything in detail.

Chelsea Beyer was excellent. - dmyando270

Chelsea Beyer was excellent. She took care of everything. Super friendly and knowledgeable. She even contacted me when I was out of the State. This is not the first time I’ve worked with her and she’s consistently wonderful. She is one of the main reasons I would buy another Nissan at Lia Nissan of Saratoga !! She is A+ with customer service!

Sarah Richards was my perfect service representative who - vdobill

Sarah Richards was my perfect service representative who took care of everything absolutely the best possible. THANK YOU!!!

Northtown Subaru service is always timely, responsive, - enahigian

Northtown Subaru service is always timely, responsive, courteous , and thorough They also provide a clean and Comfortable and welcoming waiting area in case of need. It feels like they know my car as a family member

Joe Wiley was very helpful in getting my car serviced. - suecfre

Joe Wiley was very helpful in getting my car serviced. He communicated with me through the process. He was very helpful and honest.

My Service Advisor Tom Scarpinato is outstanding. - jimbogolf

My Service Advisor Tom Scarpinato is outstanding. Very knowledgeable and kept me informed of everything that needed to be performed. Thank you Tom - well done! Please pass on to him - Highest rating from me. Scale of 1-10 with 10 being the highest. He earned it! Also your new facility is great. Well worth the wait.

This was my first experience with the service team and - Barney4400

This was my first experience with the service team and they went out of there way to get my service issues taken care of and my service advisor Christine was a great asset to me keeping me in the loop about what my timeline and options to satisfy my needs

my service has always been handled professionally and - BJLEONARD22

my service has always been handled professionally and with great results. I appreciate the Volvo service team immensely

Friendly service,knowledgeable,answered my questions - RJ

Friendly service,knowledgeable,answered my questions about the digital display and to check engine oil life

Welcoming and courteous and efficient David was easy to - tnigrelli5296

Welcoming and courteous and efficient David was easy to talk to and helpful with getting my walker back in my car. I appreciate kind gestures. Thank you

They responded quickly to my problem. - Jean

They responded quickly to my problem. Communication was clear. I appreciated the loaner as they worked on the problem. Customer service was excellent, very thoughtful.

From the time I entered Audi service till the time I - Ebiro191

From the time I entered Audi service till the time I departed, I was thoroughly impressed with the service I received! Starting with checking in with Mr Gorman to receiving an update video from the mechanics and overall status of my car…. this maintenance check at Audi was the best yet! Kudos to Mr. Gorman who took the time to actually explain the entire results of the service to my vehicle! Thank you Mr. Gorman for a job well done!!

Great customer service! - Karinmiller32

Great customer service!!! Very honest and helpful! I went there for recalls on a car that's 18 years old and has 330,000 miles and still treated me great!

Don in service was great to work with! - christiansargent

Don in service was great to work with! His communication and professionalism is why I enjoy working with him.

Excellent Service staff. - Gdski

Excellent Service staff. Lindsey was able to work with my schedule and get my Envision in for service quickly.

Easy online service scheduling, polite staff, and very - jberry2

Easy online service scheduling, polite staff, and very quick service. They even washed my vehicle for me!

Dealership is great with service. - electrap9

Dealership is great with service. Noel is the man I go to for my 2024 ZO6! Very knowledgeable and willing to help. Do not hesitate to take your vette there. The Technician “Eric”is also very qualified and trust him !

I brought in my car with 150,000 miles for service, and - hongxu1969

I brought in my car with 150,000 miles for service, and now it drives like brand new! The staff here are professional and friendly, and the prices are very fair and transparent. Huge thanks to my service advisor Alex for taking such good care of everything. I’ll definitely recommend this place to my friends for their car maintenance and repairs.

The service was okay. - Ramonrodriguez731

The service was okay. They did the work in a timely manner. The service was okay

Jill Whitmire was awesome! - jz1961

Jill Whitmire was awesome!. Professional and knowledgeable. Kept me informed along the way. Excellent Advisor.

Friendly greeting from Andre. - TSEMBACH

Friendly greeting from Andre. Kept me informed on the status of my vehicle and pointed out a couple of items to keep an eye on when service was complete.

I had a 9am apt when I arrive they tell me that they have - mkirk607

I had a 9am apt when I arrive they tell me that they have the apt for 10am to check start/stop light on on my dash also check the auto park as it takes multiple times shifting before the vehicle will go into gear. At 10:40am the vehicle still sits where I parked it. I go back into the dealership to see if it’s completed they tell me they haven’t looked at it yet. At 11:32am they call me to tell me it’s all set that it’s just the pins on the door plug connector were bent and now straightened and fixed. I go inside dealership to pay and pick up the vehicle and he now tells me that BOTH BATTERIES ARE BAD AND NEED REPLACING for a total of $1,155.28. This vehicle was just purchased from this same dealership January 25 2025 !! This dealership also charges 175 per hour labor rate. Left without purchasing any batteries at all but paid the $189 with tax rate only. Batteries were tested PRIOR TO GOING THERE TWO DAYS EARLIER BY GARAGE BOTH TESTED GOOD. !!! DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE WORK !! Better yet don’t even purchase a vehicle from here !! The exact same two batteries from Friendly in Geneva are almost $125 less even though neither battery needed replacing !! They also showed on their print out of paper work that the vehicle has an extended warranty until 01/25/29 with 100 deductible which I have a copy of. !!! Also the service tech at the parts counter needs an attitude adjustment and has NO BUSINESS interacting with the general public . Maybe he should just be hidden in the back to work on vehicles with an attitude like that! Matt Armison has no business interacting with the general public with an attitude like that. Infact he should probably be terminated for trying to commit fraud claiming batteries need replacing that clearly test good !! Just trying to scam customers.

I bought my 2014 Honda Crosstour at this dealership in - ImaHappy1

I bought my 2014 Honda Crosstour at this dealership in 2016. They have been taking care of my service needs since. I have never been disappointed! Recently, I got a nail in the sidewall of my tire. I called Lia Honda, and Steve Smith, my service advisor, let me know they had a tire that matched what I had on the car. He was able to get me in and out in an hour. Steve also let me know, that since I had bought the original tire being replaced at Lia Honda, he saw that I had the hazard warranty on the tire and I didn't have to pay for the replacement tire! What had been a bad day was suddenly much better. Thank you Steve, and the Lia Honda team.

I have been pleased with this dealership and its service. - isla

I have been pleased with this dealership and its service. My only criticism is with its new usage of AI.

As usual, a positive experience having my car serviced. - CH

As usual, a positive experience having my car serviced. Work was done expediently and professionally. In and out in less than the time quoted.

Park Ford Service Department treated us very well, they - Lam5232

Park Ford Service Department treated us very well, they were courteous and professional! Thank you!