2,439 New York SRT Service Centers

The worst service I ever had Steven was no Help 2. - dfretto

The worst service I ever had Steven was no Help 2.5 hr to get my tries service . Walk out with out any think done.

On Monday 6/17/2024 I stopped by for a state inspection - bandyoa

On Monday 6/17/2024 I stopped by for a state inspection and oil change for my 2020 Sienna that I brought from this dealer. First, the lady in the service desk told me that state inspection is no longer free since I did not stop by exactly within one year. Last year I was there on June 3rd or 4th this year on 17th. Even though I clearly remember that I was told during buying the car that state inspection will be free for life time! I asked the lady I would like someone to show me how to get my spare tire (it is underneath the car somewhere) since no one showed me during buying. The gentleman next to her on the service counter told me I do not have spare tire but my tires are run flat. I was doubtful and still requested to double check. After inspection she told me I need two new front tires to pass the inspection. She still claimed I have run flat tires. I left and I went to a tire only garage in Ronkonkoma. They showed me my spare tire underneath back of the passenger seat and categorically told me I have regular tires. I replced the front tires and got my new inspection sticker (from another garage). I do not think I will ever go back to Sunrise Toyota North for sevicing again!

I had a trainee who service me at the desk who was - avilesmr

I had a trainee who service me at the desk who was knowledgeable pleasant and help me well with my needs to have my car serviced. I purchased my car 2011 at this dealership and have never taken my car anywhere else for service 2023.

Great all around - dfinman

Mark has gotten me my last two leases and did a fantastic job each time. Dealing with Mark means getting to avoid those dreaded car salesman from the dealer. Mark takes care of all the hassle so you don't have time. Before using Mark, each time I went to the dealer I dealt with salesman trying to add on fees, lie about options, upsell me on nonsense etc... Mark acts as your advocate to get you the car you want at the lowest price.

Wilson Velez is the best ..We had an awesome buying... - BigMike328

Wilson Velez is the best ..We had an awesome buying experience at Tarrytown Honda..He is very knowledgeable & a true professional..He is family..Thank you Wilson ..My daughter loves her new 2021 Accord Sport ..

I want to give high marks for a recent service - clbdrug9

I want to give high marks for a recent service appointment. I had to order the part, and then made the appointment to have it installed. It was a part that had a lifetime warranty I was told, so I was happy with the honesty in which the matter was handled. The service appointment went very smoothly. The service advisor, Charlene Russo, went out of her way to ensure a swift installation and completion of the job. Charlene was fantastic! The other people I spoke to there were also very helpful when I noticed a small issue after the fact, and it was taken care of quickly, and without question! I've always had trouble trusting other dealers' service department, but your service area gets high marks from me. Charlene and the rest of the staff, from parts to installation, were top notch, and will be a big consideration when I'm ready to purchase my next vehicle, and will easily recommend Tasca to others for that same reason Thank you!!!! Carl LaBianco