If anyone is looking to purchase a travel trailer or - Saralvid
If anyone is looking to purchase a travel trailer or motorhome I strongly advise against purchasing from Camping World. I bought the unit about 10 days ago. I was already working with a sales guy in North Carolina so I stuck it out with him when the first deal fell through, I had him searching for a used unit with pretty specific search details from other camping worlds to which he didn’t find on his own somehow. So I sent him the info myself to a unit located in Illinois. Everything fit, I electronically signed what I could online gave them the $16,800 down payment and paid $1500 to transport it to the Sherman location for pick up which they originally wanted $3000 and I told them I’d split it with them to which they agreed 10 days ago. I’ve called and text and left voicemails, with no call backs emails or text for 3 days. I was originally told the unit would be delivered Monday or Tuesday then Wednesday or Thursday then Today. I called Sherman Yesterday evening since North Carolina ghosted me and they had me an ETA in 2 minutes. They assured me they would handle it from here on out and the unit would get there today. I guess because they already have their full financed amount in hand they don’t care about me anymore. So I called Sherman camping world today in sherman secretary seems lost and not sure what she’s supposed to do, tells me finance guy isn’t there and general manager doesn’t know if it’s been delivered. It’s a 13foot tall 30 foot long $175,000 motorhome you would think they’d know if it arrived the lot isn’t that big. So North Carolina decided to call back after 3 days to say it’s arrived what day NEXT week do I want to schedule for them to do my walk thru? I wasn’t very nice by this point, I said it was supposed to be there Monday and then Tuesday and then Wednesday Thursday and now Friday I want it scheduled for today. You left me hanging for 3 days not even knowing what state it’s in or if it ever even left Illinois. I get the usual of I understand, I’ll see if I can get someone to show it today and I said I’ll figure all that out myself I don’t need anyone to show me what it has in it, I knew before I made the purchase. He said ok I’ll call you right back! That was 3 hours ago. Am I being impatient and expecting too much? I would have bought local but this RV was about $30,000 cheaper with less miles than anything local. They gave me a 3 day window for transport last Wednesday which would have made it arrive Monday IF they don’t drive on Saturday or Sunday. Anyone have thoughts? Also their website says they ship store to store for free but my sales guy said it’s only for small items. This is actually my second bad experience with them. The first time I ordered a camper toilet and it took 3 MONTHS for them to ship it to me. I’ve been patient and calm until today but now my blood is boiling. Another bit of info is I told them my husband has to take time off work to pick it up for me so I needed a 24 hour heads up and then a 3 hour window for pick up. I still know nothing other than the unit is in Sherman now and it’s not detailed, checked over or a special coating I paid extra for put on it yet to preserve the paint longer. Now they are saying after 1pm tomorrow.
Read More