1,446 North Carolina CODA Service Centers

Worst service department I have ever seen. - Kazan

Worst service department I have ever seen. This isn't an isolated incident, I took my truck there for a oil change took 2 hours, OK maybe they were behind that day, a while later I take my GT-R for an oil change this time it takes 3 hours. Take my wife's Juke another 2 hours mind you I called and made an appointment each time and told them I would be waiting, apparently appointments at Modern Nissan mean something different than the rest of the civilized world. Other service issues have caused me to be without my vehicle for a day. So I finally decided that is simply wasn't worth dealing with Modern Nissan. So I get a flyer in the mail for $29.99 synthetic oil change, I mulled it over for about a week then decided to go ahead and schedule and appointment. I arrive at 12PM, nd as soon as I get out of the car I get the we are running behind, and I told the guy that is why I don't come there anymore, I inform him that I made an appointment and he says well I didn't make your appointment. Huh? well someone that works there obviously did and would it have been any different if he did make the appointment, nah. So he tells me that it is going to take about 1 1/2 hours, OK I guess I have to wait it out, get a text at 12:08PM they will start on my car shortly, 1 1/2 hours later my car is still sitting outside hasn't been touched. So I go to one of the service guys ask him where my keys are and thanks for wasting my time. He apparently must have to deal with angry customers all the time, since he immediately said I would need to talk to the service manager if I had a complaint. So asked where he was, guess what, he wasn't there, how convenient. I got in my car and left with out an oil change or vehicle inspection, well done Modern Nissan for not only wasting my time but now I have to go else where to get simple service completed. I guess I must be crazy for giving them another chance, the definition of insanity is doing the same thing over and over and expecting a different out come. I called and spoke to the assistant service manager and it was another waste of my time. I even bought my last vehicle from this dealer which I will not take there for service

Always helpful, they are great about working with the - short.wanda

Always helpful, they are great about working with the time you need to come in for service

Great customer service - Meg1014

I have been going to Midstate Toyota for my vehicles for 8 years now. I wouldn't buy anywhere else. I get all my service done here as well. The customer service is on point. Very friendly and knowledgeable.

Just really professional - Ashe county

I had service and recall performed. Jonathan in service was such a nice professional young man that helped me so much. So patient answering questions. Helped me obtain a loaner for the day and kept me informed of the status of things. Very calming personality. Highly recommend this dealership.

Best body shop anywhere. Kenny and body shop staff... - iec4ef

Best body shop anywhere. Kenny and body shop staff always take pride in repairing vehicles right the the first time. Quality repairs and customer satisfaction is always their first priority!!!

Walked into Mooresville Ford , saw this beauty , never - shaynierain

Walked into Mooresville Ford , saw this beauty , never had plans to buy a new car. The entire team , we’re amazing. Within an hours time we had the trade in done and paperwork ready for the sale. Mooresville ford has ALWAYS done us right. Honest , Kind , Helpful and most importantly, knowledgeable. We will be back when our Maverick arrives.

Everyone is always very polite and courteous when I take - robinscrl 54

Everyone is always very polite and courteous when I take my Honda in for servicing. I wouldn't take it anywhere else.

Huge shout out to Candice Rakes and the rest of the Mt... - mrschesser

Huge shout out to Candice Rakes and the rest of the Mt Airy Toyota Service Team. Very professional and extremely helpful. While traveling my car started acting up. They looked at my car on a Saturday morning without an appointment and diagnosed the issue. The repair would have been completed except parts needed to be ordered. Getting the problem resolved here rather than on my return trip provides great peace of mind. Thanks for all of your efforts in getting me back on the road and headed home to New Hampshire. You guys rock!!!

I was with friends at their cabin near Bryson City last - Jim

I was with friends at their cabin near Bryson City last week when the "check engine" light came on in my 2014 Ford F-150. I called Mountain Ford and spoke to David the Service Mgr. He told me that they were totally booked up but to bring it by and he would see if he could fit me in. By the time my friend came to pick me up they already had my truck in front of a bay with the hood up. In less than an hour they had the problem diagnosed and a part ordered. The following afternoon I was happily on my way. The friendly folks at Mountain Ford went above and beyond to address my needs and for this they easily earned a 5-star rating.

People are super friendly here. - Gojeepin2

People are super friendly here. Very big thank you to Scott in service and Doug our sales person we are very happy with new truck purchase from them. They went above and beyond to help us out.

I used this dealership for routine maintenance twice and... - jbowen2

I used this dealership for routine maintenance twice and they were okay for that type of service. My horrible experience started when I needed my seats cleaned (I had the fabric warranty I purchased from the dealership I purchased my car from in VA). I was told that my warranty works wherever I moved and that was the case (I could have taken it out in town too but figured I would go through this actual dealer). I spoke with Beverly and she was extremely rude and unhelpful. I was on the phone with the other dealership and the warranty company and I did all the leg work for the claim. I finally filed the claim and when I called her and let her know that all she needed to do was send them a quote and they would approve it. I was told they only have detailing for their vehicles and have not cleaned customers vehicles that they do not have on their lot. When I called her and said that all she needed to do was send them a quote she said (with an attitude) "so you expect me to take care of this"... Well I had already done everything else and finally just decided to get a quote from out in town and then happened to be going back to Virginia the next week so just had the work done there. I will not being going back to National anymore, even for routine maintenance.