1,451 North Carolina CODA Service Centers

On July 7th at 9:00 a. - a_devlin74

On July 7th at 9:00 a.m. after a very busy July 4th weekend, the service desk at this dealership greeted me like I was their only customer in the midst of a very busy morning with people everywhere and rollbacks showing up with vehicles on them. I have a black Durango RT which overheated and was dropped off to their lot unbeknownst to them and they treated me like they had known me their whole life. They have no idea who I am or who my family is and how many vehicles we have but they treated us with the utmost respect and it is very hard to find especially this time of year on a busy beach. If you ever have any problems with your vehicles, bring it here. And if you are looking to buy a car or truck don't bother shopping out of town. Stop right here at kdh Dodge!

Parker has always been very reliable, professional and - grumpyh96

Parker has always been very reliable, professional and prompt. The staff is knowledgeable and courageous. A really good dealership!!!

It was excellent in making sure my car was in safe hands - Misskirby_80

It was excellent in making sure my car was in safe hands love love everything about service

Over the top - LEE11

Just had my Silverado serviced and extra items needed to be taken care of and I could not have asked for better service Melissa and Ben gave it 110% to make sure everything was done perfect. L Starnes

Met and exceeded all of our expectations. Courteous and... - zickerman

Met and exceeded all of our expectations. Courteous and professional regarding our visit as well as pointing out possible future needs. Our family have bought several vehicles from this dealer ship and have always been treated professionally. We will continue to use them in the future despite our distance from the dealership.

Great service department! - Max & Carol

I live in Jackson County, WV and have both of my Suzuki's serviced at Parkway. 135 mile drive but it is so worth it. I am scheduled in quickly and the work is more than satisfactory. Trevor and his service department is great! If I ever need another vehicle, I will be checking their inventory first.

Excellent Service - Nicolina

I lived in Wilmington, NC for 10 years, and my family always used Parkway Volvo for all our repairs. The staff is always friendly and does a great job. Thanks Parkway, we will miss you!

Beware of their service department!!! - Davenj23

Beware of their service department!! I have taken my wife’s 2012 Honda Odyssey to Pecheles Honda for all our service needs for the past 3+ years. In the past month they have completely lost my trust and my future business. A few weeks ago we brought our van in for a routine oil change and went ahead with the recommended rear brake pad change. Immediately upon leaving Honda I realized the brakes felt soft and required more effort to apply the brakes then they had before. Also on my drive home, I went to use the windshield washer fluid while driving and it sprayed momentarily and then stopped due to it being empty! Once I was home I popped the hood to investigate why the fluid stopped. Not only was the windshield washer fluid EMPTY, the coolant reservoir was empty as well as the radiator itself! Multi point inspection and fluid top offs are annotated as being done at every routine maintenance visit. This is not being done at Pecheles Honda! It does not end there though, the car was taken back and fluid were topped off and brakes were bled. The very next week the car was returned to Pecheles Honda department for the a/c blowing warm and a front axle seal being recommended to replace by the service tech at the previous visit. Pecheles immediately serviced the AC as a shotgun troubleshooting technique which cost $140 and did not fix the problem! When I picked up the car I found the ac still blowing hot. I immediately asked that the service manager come sit in the vehicle with me to see for himself. After 10 minutes of the service manager trying to Justify the ac as being OK... he finally concurred with me that it was not right or fixed. I received no update on the vehicle that day or the next. The third day I call them for an update and I am told that it was fixed the day before and they were keeping it for testing purposes. An hour after I made the call I receive a call from the service manager at Pecheles. He assured me the car is fixed and that he has made everything right by not charging me for the fix they most recently did. I questioned him as too why I wasn’t receiving a refund for the Ac refrigerant service that was done and didn’t fix anything. He reluctantly refunded this service. The service he was so eager TO cover was a $26 AC Clutch relay. To end this incredibly messed up month of service with Pecheles the AC is STILL NOT FIXED!!! The car will now be driven further to another Honda service department so we regain our trust in how our vehicle is being maintained. Short version: beware of Pecheles service department. There technicians constantly miss steps as simple as not topping of fluids at your routine maintenance visits and the service associates, service manager, and OWNER are money hungry liars that would have easily scammed my wife out of a serviceable reliable car by not maintaining it properly and taken every dime she had if I were to have been deployed during this time period. Shame on Pecheles Honda for treating loyal customers this poorly. A change needs to be made in this service department.

Service appointment - Deana Foster

I recently had my Corolla serviced staff was excellent as usual. Pecheles has an awesome staff. Always helpful and nice. Love Pecheles Ford Toyota always

Used to love this dealership - but they CLOSED. I... - MAGERD0383

Used to love this dealership - but they CLOSED. I discovered after I had been going to the Southpoint Chevrolet that Performance Chevrolet relocated and merged with Durham Chevrolet and is now HENDRICK CHEVROLET BUICK GMC CADILLAC SOUTHPOINT. Same great service that I used to get, my advisor retired but there new faces and a BRAND NEW facility. Real nice people over there.

Friendly Body Shop Manager. - Deewman

Your body shop manager was always super friendly when I would deliver parts to him. He was always understanding if I happen to forget a part. Which happened from time to time. Kevin was always laughing and smiling. Definitely made the trip from Va Bch worth it.