1,446 North Carolina Cadillac/1000 Service Centers

I get all my service done here. Everyone is always super... - Erika Arevalo

I get all my service done here. Everyone is always super nice. I get my coupons via email and I love it. I recommend you to sign up for it.

Great dealership! - Big Al

Purchased 3 vehicles from this dealer and about to buy a 4th. Salesman Ron Locklear has always been straight with me and makes me feel like a valued customer. Their service department is tremendous. The service writers Maurice and William have never been anything but honest, friendly and go out of their way every time. Their service techs always get it right the first time. I have bought many vehicles over my life and find this dealer at the top of all the ones I have dealt with. I highly recommend them!

for one my car all way get fix right the frist time i all - NANNIETHICKS

for one my car all way get fix right the frist time i all wqy be well threre

On time, courteous, clean. Knowledgeable. Great service... - Sarahg6660

On time, courteous, clean. Knowledgeable. Great service department. Easy to schedule every time. The end

Our Chevy truck had issues while it was in the New Bern - Larry Garrison

Our Chevy truck had issues while it was in the New Bern area. We are from VA They suggested a major engine repair which we authorized. Truck was returned to us in the time the service tech anticipated however it had a major oil leak and had to be returned the next day. Service Tech then suggested more expensive work saying the leak was not from their original repair only. I questioned them how this was possible since the truck came there leaking no oil. They sent me some crappy video showing me leak points that showed really nothing and being that I am in VA I could not see it in person so I took them at their word and authorized the repair. I drove 350 miles from Virginia to retrieve the truck a week later. Truck was still leaking oil the same even though the mechanic came out and said it was fine. Drove it a mile or two and oil was dripping like crazy. I left the truck at the dealer again and returned to VA. Came back a couple days later after they found the issue and fixed it .. a valve cover gasket damaged during the original repair. The issue all along was something they caused but they still think it is fair to charge me for the unneeded repair ($2600). Also cost me 1400 miles of driving trying to get the truck home. Absolute most incompetent repair facility I have encountered and I am 60 years old. Avoid them!

Very accommodating. - Hallcm11

Very accommodating. Pleasant to work with and good location. Timely service. Facilities could use updating.

They reidentified my camry to a different style at 5000 - Lthorton73

They reidentified my camry to a different style at 5000 mile checkup. Later I had a wreck which caused wrong parts to be placed on my car. After the recall that needed replacing of the fuel gas line, my car turned into an 8 speed . The cars computer was no good. I spent many days on side of road broke down. I later got rid of car. But, my major questions is Classical Toyota of He season or Toyota of Henderson doing their business laws right. There is a dba company called Toyota of henderson at their old location. I can not find Toyota of henderson on list to perform inspections checks consistently. There name was changed in 2021”ish to classic Toyota of Henderson’s, but service department name is Toyota of henderson as if it sits on raleigh road . Their business entity from a business correct model is sketchy. Look them up at Secretary of State in nc.

Classic Toyota really took care of me I found my new - Jenniferadams24

Classic Toyota really took care of me I found my new dealership, way to go

I bought one of the two 4Runners I own at this - wgallen1

I bought one of the two 4Runners I own at this dealership, however, I’ve taken 2 of 2 4Runners to their service department. Kari is an awesome Toyota service consultant!