1,446 North Carolina Cadillac/1000 Service Centers

Purchasing the car was great! - danamcneal

Purchasing the car was great! Dealing with the service manager Dennis and their Branch Manager Ty was a waste of my time. Management on the service side operates unprofessionally, relaying on the "good old boy" system rather than holding individuals accountable for their actions. They prioritize protecting their own. Disappointing experience!!!

Jessica Linville is such a good employee. - Shirley

Jessica Linville is such a good employee. She makes me feel like I am the only customer she has when I go in for service(which of course I am not). Went in yesterday for service and she handled it within a timely manner. Very, very satisfied

Changed the fuel filter in my 2017 F250 diesel truck (it - Ts

Changed the fuel filter in my 2017 F250 diesel truck (it had cracked and was leaking) and charged me …wait for it …$350 dollars!

Kevin doesn’t return calls and seems unbothered with my - LydRN

Kevin doesn’t return calls and seems unbothered with my car issues. I miss Tim! Not trustworthy and no customer service. Kept car for almost 2 months and didn’t care it still made loud noises.

Great dealership to purchase a vehicle & have your - Jck1bc06

Great dealership to purchase a vehicle & have your vehicle serviced. The service department is the best in handling your needs!

Bryan Mosely great Service Advisor anticipated our needs - sherman.r.thomas

Bryan Mosely great Service Advisor anticipated our needs with our vehicles and very prompt with communication about status of repairs and issues.

The service department is the poorest I have ever had. - JH

The service department is the poorest I have ever had. Now, I know the service rating is 2.2. I took my Nissan truck to Greenville Nissan to get fixed. They didn’t have a clue what was wrong with it. My truck is an older frontier. I am pretty knowledgeable about cars and I am listed to the service person , he is just reading off the paper. They didn’t even look at the truck and charge me $186 dollars. They had a nerve to tell me that we have to start by adjusting the valves . This will cost $1800. Then we will start with the other problems. We heard a ticking noise. They did but it was not the valves. I asked them what about PO172 code. This is lean rich code. What did you do to diagnostics that. Didn’t say a word about the code. Just said, it a lean code. I knew that before I took it there. I asked them what will it cost to get it fixed. The deer light came on. They didn’t have a clue. This place is the worse I have encountered. They are just a money racket. If you have a Nissan to be fixed, you better take it somewhere else. Your Nissan run out of your service contract, you need to stay away, just look at their ratings. 2.2 Again, if you want to donate money to the service department, just give them money. You want get your car fixed.